Customer Service Team Member

3 weeks ago

Eastern Heights, Queensland, Australia Woolworths Full time

About the Role

We are seeking a Customer Service Team Member to join our team at Woolworths Supermarkets. As a Customer Service Team Member, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales and customer service targets.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.

What We Offer

  • A competitive hourly rate and opportunities for career advancement.
  • A fun and supportive work environment, with a focus on teamwork and collaboration.
  • Ongoing training and development opportunities to improve customer service skills and product knowledge.
  • A discount on Woolworths products and services.

Requirements

  • A genuine passion for customer service and a commitment to delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A flexible and adaptable approach, with the ability to work in a fast-paced retail environment.
  • A willingness to learn and develop new skills, with a focus on continuous improvement.

Why Work with Us

At Woolworths Supermarkets, we are committed to providing a positive and inclusive work environment, where our team members feel valued, respected, and empowered. We offer a range of benefits and opportunities for career advancement, and are proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

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