Customer Service Representative

4 weeks ago

Eastern Heights, Queensland, Australia Woolworths Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive shopping experience.

Key Responsibilities
  • Provide excellent customer service and respond to customer queries in a timely and professional manner.
  • Work collaboratively with the team to achieve sales and customer service targets.
  • Assist with the collection of trolleys from around the store, car park, and surrounding areas.
  • Rotate through various areas of the store, including customer service, scanning groceries, and other tasks as required.
What We Offer

As a Customer Service Team Member with Woolworths, you will have the opportunity to work in a dynamic and supportive team environment. You will receive comprehensive training and development opportunities to help you grow and succeed in your role.

We offer a range of benefits, including flexible working hours, competitive pay, and opportunities for career advancement.

Requirements
  • A genuine passion for food and shopping.
  • A customer-first mentality and a love of teamwork.
  • Flexibility and adaptability to change.
  • Reliability and a willingness to work.
Why Work with Us

At Woolworths, we are committed to creating a workplace where our team members feel valued, respected, and empowered. We are proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.

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