F&B Hotel Operations Director

7 days ago

Adelaide, South Australia beBeeLeadership Full time $88,288 - $109,214

Hotel Operations Director Role

About the Job

In a luxury hotel setting, this key position plays a vital role in ensuring seamless daily operations of food and beverage outlets. The ideal candidate will have a passion for delivering exceptional service and creating an environment that exceeds guest expectations.

Duties and Responsibilities
  • Organizational Leadership: Oversee daily F&B team operations to maintain high standards.
  • Service Excellence: Ensure 5-star quality across all F&B areas, including Restaurant, Conference and Events, In-Room Dining, and Bar.
  • Team Motivation: Lead by example, motivate, and coordinate the F&B team to deliver premium brand and service standards.
  • Communication: Communicate feedback and key information to the F&B leadership team.
  • Guest Satisfaction: Maintain high levels of guest satisfaction by promptly addressing concerns or special requests.
  • Culinary Support: Collaborate with the culinary team to support menu implementation and delivery.
  • Rostering: Monitor rosters and staffing schedules to meet operational requirements.
Qualifications and Requirements
  • A minimum of 2 years' experience in F&B, preferably within a premium hotel environment.
  • A genuine passion for hospitality and delivering exceptional service.
  • Enthusiasm for high-quality food and beverage experiences.
  • Strong communication skills with a focus on people and teamwork.
  • Emotional intelligence and excellent communication skills.
  • Staff rostering and scheduling experience.
  • Excellent leadership and team working skills.
  • Ability to problem solve in a fast-paced environment and resolve guest complaints.
  • Knowledge of health and safety regulations, food handling best practices.
  • Proven ability to lead highly motivated and engaged teams.
  • Understanding of food and beverage operations, inventory, and ordering.
What We Offer

A competitive compensation package and opportunities for career growth and development in a dynamic industry.

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