Operations Area Manager

7 days ago

Kemps Creek, New South Wales, Australia Amazon Commercial Services Pty Ltd Full time

Job Summary:

We're seeking an experienced Operations Area Manager to join our Customer Fulfillment team at our Robotics Fulfillment Center in NSW, Australia. As an Operations Area Manager, you'll be responsible for leading and developing a team of Section Managers and their direct reports in one of the following areas within the Fulfillment Center Operations: receive, stow, pick, pack or ship.

About the Role:

As an Operations Area Manager, you'll be directly responsible for leading and developing a team of Section Managers and their direct reports. You'll work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible.

Key Responsibilities:

  • Leading and developing a team of Operations Section Managers and their direct reports.
  • Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site.
  • Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality.
  • Collaborating with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
  • Partnering with the management team to establish and maintain quality control standards.
  • Reviewing the work forecasts and determining your requirements to produce during the day to meet the overall building objectives.

Requirements:

  • Bachelor's Degree from an accredited university or equivalent qualification.
  • Working experience in Operations, Supply Chain/Logistics, or a related field.
  • Experience as a manager, involving sizable teams; you're a natural at motivating others around you and building strong relationships.
  • Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes.
  • Excellent communication skills, both verbal and written.
  • Work a flexible schedule/shift/work area, including days, nights and weekends.

Preferred Qualifications:

  • Direct management experience for employees and their performance.
  • Experience with performance metrics and process improvement.
  • Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point and Outlook.

Acknowledgement of Country:

In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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