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Transform Customer Experiences

2 weeks ago

Ballina, Australia beBeeCustomer Full time $66,592 - $87,786
Telstra Retail Consultant

Transforming customer experiences is at the heart of this role. As a Telstra Retail Consultant, you will have the opportunity to make a real difference in people's lives by providing exceptional customer service and support.

This is more than just a job – it's a career where you can grow and develop your skills in a dynamic and ever-changing industry. You'll be working with cutting-edge technology and innovative products, helping customers to connect faster, better, smarter.

We're looking for someone who is passionate about delivering outstanding customer experiences and has a strong consultative approach. If you're a team player with excellent communication skills and a passion for sales, we'd love to hear from you.

You'll be continually trained on all the latest tech and gadgets, so you can stay up-to-date and provide expert advice to our customers. Our goal is to empower you to make a real difference in their lives, and we offer a range of benefits to support you in your role.

Key Responsibilities:

  • Deliver exceptional customer service and support
  • Provide expert advice on our products and services
  • Identify opportunities to upsell and cross-sell
  • Work collaboratively as part of a high-performing team

Benefits:

  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave – do it your way
  • Unlimited access to 17,000 learning programs – something for everyone
  • Monthly performance rewards and recognition programs

About Us:

We value diversity and inclusion, and have zero tolerance for harassment of any kind. We prioritize creating a workplace culture where everyone is safe and can thrive.