Airline Customer Experience Representative

2 weeks ago

Ballina, Australia beBeeCustomerExperience Full time $45,500 - $64,500
Job Opportunity

This exciting role is at the forefront of delivering exceptional customer experiences to airline passengers.

  • Greet travellers warmly at check-in counters.
  • Verify and process travel documents efficiently.
  • Assign seats and issue boarding passes, as well as baggage reclaim vouchers.
  • Assist with gate boarding procedures for a smooth passenger experience.
  • Maintain order and manage disruptions as needed.

Key Responsibilities:

  • Provide outstanding customer service.
  • Meet travel requirements and ensure document accuracy.
  • Promote efficient passenger flow.
  • Foster a positive and welcoming environment.
  • Manage situations professionally.

Benefits Package:

  • Career growth opportunities.
  • Diverse rotational rostering for work-life balance.
  • Employee Recognition Program.
  • Ongoing Professional Development.

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