Senior Customer Manager

2 weeks ago

Sydney, New South Wales, Australia 4C Recruitment Solutions Full time

Key Account Manager Job Description

4C Recruitment Solutions is seeking a skilled Key Account Manager to join our team. This role requires a driven individual with extensive experience in the FMCG sector to develop and manage key customer relationships with large retail groups.

Key Responsibilities:

  • Cultivate strong relationships with large retail groups to drive revenue growth and maximize business opportunities.
  • Understand customer needs and priorities to provide tailored solutions that meet their requirements.
  • Collaborate cross-functionally to develop and execute account strategies that support the company's overall business objectives.
  • Monitor and report on account performance, identifying areas for improvement and growth.
  • Negotiate contract terms and pricing to ensure mutually beneficial outcomes.
  • Provide regular updates and presentations to senior stakeholders on key account activities.

Requirements:

  • Minimum 5 years of experience in an account management or relationship management role, preferably with National retailer experience.
  • Demonstrated ability to build and maintain strong, long-lasting customer relationships.
  • Excellent negotiation, communication and presentation skills.
  • Proven track record of achieving sales targets and driving revenue growth.
  • Strong commercial acumen and problem-solving skills.
  • Adaptable and able to thrive in a fast-paced, dynamic environment.

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