Senior Customer Experience Manager

About the RoleAs a Senior Customer Experience Manager at Standards Australia, you will play a pivotal role in delivering an exceptional customer experience for our customers who interact with the customer success team. This includes collaborating with the Customer Success Specialists and supporting the end-to-end customer lifecycle for SA Store...

About the RoleWe are seeking a Senior Customer Experience Manager to join our Retail Banking Services team at the Commonwealth Bank of Australia. As a key member of our Simple Credit Crew, you will be responsible for delivering exceptional customer experiences across our digital platforms.Key ResponsibilitiesCustomer Experience: Continuously monitor customer...

About UsDiligent is a global leader in modern governance, providing innovative SaaS solutions to empower leaders with technology, insights and connections.We are passionate about making the world a more sustainable, equitable and better place. Our employees are driven by a desire to build the software company of the future.As the Senior Customer Experience...

Imagine a role where you can make a real impact on customer experiences and satisfaction.The Commonwealth Bank of Australia is seeking an experienced Senior Customer Journey Experience Manager to join its Retail Banking Services team. This role will play a pivotal part in the delivery of our ambitious net promoter score (NPS) target for Simple Credit,...

About The RoleWe are seeking a highly skilled and experienced Senior Customer Experience Operations Manager to lead the establishment and development of our Customer Service Centre In-Take Team.This is an exciting opportunity to join The Law Society of NSW, Australia's largest and most influential membership association for solicitors.Key...

About the RoleLuxury Escapes is seeking a Senior Product Manager to lead the vision, strategy, and execution for our customer lifecycle communications. As a key member of our team, you will be responsible for building a deep understanding of customer needs and advocating for them effectively.Key ResponsibilitiesManage the end-to-end product lifecycle, from...

About the RoleWe are seeking a Senior Product Manager to lead the vision, strategy, and execution for our Customer Lifecycle communications. This is a unique opportunity to shape the way we communicate with our members and drive growth through innovative product development.Key Responsibilities:Build a deep understanding of customer needs to advocate for...

About the RoleWe are seeking a highly skilled and experienced Senior Customer Experience Strategist to join our team at Scentre Group.

About the RoleWe are seeking a highly skilled Senior Customer Experience Strategist to join our team at Inchcape. In this dynamic position, you will play a critical role in leading our Customer Experience Team and driving success by delivering an outstanding sales journey for retail customers.Reporting into the Retail Centre Manager, your key...

Job SummaryWe are seeking a highly skilled Senior Data Engineer to join our team in designing and building cloud-based data solutions. As a key member of our engineering team, you will be responsible for delivering innovative data pipelines, data warehouses, and machine learning solutions on Google Cloud Platform.About the RoleThe ideal candidate is a...

At BIG W, we're more than just a retailer - we're a community that's dedicated to making a difference in the lives of our customers and team members alike.As a Senior Service Operations Manager - Customer Experience, you'll play a critical role in driving the delivery of exceptional customer service across our stores, ensuring that every interaction is...

About the RoleThis is a challenging and exciting role that requires a skilled operations leader to contribute to the success of Customer Payments and Operations team at Transurban.As the Second-in-Command to the Senior Manager of Customer Payments and Operations, you will play a key role in overseeing customer billing and operational functions, ensuring...

About Kincare:We are a dynamic organisation dedicated to delivering high-quality care services. Our team is passionate about making a positive impact in the lives of our clients.Job Summary:We are seeking a skilled and experienced Senior Customer Experience Specialist to join our team. This role will be responsible for providing exceptional customer service,...

Job OverviewThis Senior Client Manager role is a fantastic opportunity to work with a leading organization in the standards development industry. Standards Australia is committed to empowering communities and promoting the net benefit to the Australian community.About the RoleThe Senior Client Manager will be responsible for delivering an exceptional...

About the RoleAt Kincare, we're looking for a skilled Senior Customer Experience Coordinator to join our team. This is a 12-month secondment opportunity that offers a unique chance to make a real impact in the lives of our customers.This role involves providing exceptional customer service by maintaining a solution-oriented approach. You'll be responsible...

About Luxury EscapesWe're a rapidly growing travel company transforming global experiences.Our team is passionate about creating exceptional products that delight our members. We're looking for a Senior Product Manager to help shape the way we communicate with our customers, from initial consideration to post-travel. You'll be part of a dynamic team working...

Job OverviewTelstra is a leading telecommunications company that aims to build a connected future for all Australians. As a Senior Customer Experience Consultant, you will play a crucial role in delivering exceptional customer service and sales experiences.Key ResponsibilitiesProvide quality customer service to all customersMaximise sales by offering latest...

About AccelerationAcceleration is a specialist practice for data, analytics & technology consulting. We are a team of highly skilled data and technology practitioners who are inspired by experimentation and new ideas. Our future-forward solutions empower our clients to compete every day in a dynamic environment.We help clients leverage the power of data,...

At The Travel Corporation, we're looking for a seasoned professional to take on the role of Senior Manager of Customer Experience and Contact Centre Operations.The ideal candidate will possess excellent leadership skills, with a proven track record of driving sales revenue and delivering exceptional customer experiences.About the RoleWe are seeking a...

We are seeking a highly skilled and experienced Senior Manager Systemic Customer Issues to join our Group Customer Relations team at the Commonwealth Bank of Australia.About UsThe Commonwealth Bank Group is a leading financial institution with a strong commitment to customer satisfaction. Our Group Customer Relations team oversees complaint handling and...