Salesforce Cloud Architect for Non-Profit Organizations

8 hours ago

Sydney, New South Wales, Australia VISEO Full time

We are seeking a seasoned Salesforce Cloud Consultant to join our team at VISEO. As a key member of our delivery team, you will be responsible for designing and deploying solutions that support customer business processes and requirements using Salesforce applications.

About the Role

This is an exceptional opportunity to work with leading-edge technology and make a real impact on the non-profit sector. You will lead the implementation of solutions within a customer organization, leveraging your expertise in designing solutions using the Non-Profit Cloud functionality.

Key Responsibilities
  • Review and understand as-is processes within any business, suggesting more efficient models and workflow processes.
  • Liaise with stakeholders to understand the structure, policies, and operations of the organization, recommending solutions to enable them to achieve their goals.
  • Translate requirements, changes in requirements, and clarifications regarding report logic to the development team.
  • Prepare various business documentations, including process maps, user stories with detailed acceptance criteria.
  • Provide references for users by writing and maintaining user documentation, providing help desk support, and training users.
  • Ensure client solution requirements are understood and met by applying industry best practices and detailed knowledge of the Salesforce platform to design optimal client solutions.
  • Create and deliver innovative, client-focused Salesforce solutions through team leadership, strong teamwork, initiative, and collaboration.
  • Lead the delivery of assigned client projects and contribute at all stages of project delivery in accordance with VISEO Delivery Methodology standards.
  • Provide clear visibility on the status of in-practice projects underway and planned.
  • Offer functional expert and authoritative advice, guidance, and training within the areas of service and provide leadership in continuous improvement of delivery practices and adhering to CDM standards.
  • Develop and maintain relationships with client stakeholders throughout a project to maintain and develop the business relationship, ensure satisfaction with services provided, and identify opportunities for further growth.
  • Liaise and work with technology teams and vendors to ensure alignment between technical and functional specifications and business objectives and to identify areas to reduce implementation efforts.
About You
  • Bachelor's degree in IT/Computer Science
  • At least 6 years' experience in a similar role
  • Salesforce configuration and development experience
  • Minimum 5 years of IT project delivery/consulting experience
  • Experience working with iterative and agile methodologies
  • Data migration experience
  • Salesforce configuration experience
  • Non-Profit Cloud Certified
  • Expertise in fund raising and program management
  • One or more Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud certifications, or similar Salesforce ecosystem certification
  • Background with architecture concepts (integration styles, architecture styles, patterns)
  • Deep understanding of and experience with SFDC architectural concepts (e.g., API and governor limits) and how they influence design
  • Preferring certification in Project Methodology (PRINCE2 or Agile)
What We Offer

You will have the opportunity to work with cutting-edge technology and collaborate with a talented team of professionals who share your passion for innovation. Our company offers a competitive salary range of $90,000 - $120,000 per year, depending on your level of experience, plus benefits such as health insurance, retirement plan, and professional development opportunities.

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