Salesforce Non-Profit Cloud Solutions Architect
4 weeks ago
A Salesforce Certified Non-Profit Cloud Consultant at VISEO designs and deploys solutions that support customer business processes and requirements using Salesforce applications. The consultant has experience designing solutions using the Non-Profit Cloud functionality and can lead the implementation of these solutions within a customer organization.
Responsibilities:
- Review and understand as-is processes within any business, suggesting a more efficient model and workflow process.
- Liaise with stakeholders to understand the structure, policies, and operations of the organization, and recommend solutions that enable the organization to achieve its goals.
- Translate requirements, change in requirements, and clarifications regarding the logic of the reports to the development team.
- Prepare various business documentations, including process maps, user stories with detailed acceptance criteria.
- Provide references for users by writing and maintaining user documentation, providing help desk support, and training users.
- Ensure client solution requirements are understood and met by applying industry best practices and detailed knowledge of the Salesforce platform to design optimal client solutions.
- Create and deliver innovative, client-focused Salesforce solutions through team leadership, strong teamwork, initiative, and collaboration.
- Lead the delivery of assigned client projects and contribute at all stages of project delivery in accordance with VISEO Delivery Methodology standards.
- Provide clear visibility on the status of in-practice projects underway and planned.
- Provide functional expert and authoritative advice, guidance, and training within the areas of service and provide leadership in continuous improvement of delivery practices and adhering to CDM standards.
- Develop and maintain relationships with client stakeholders throughout a project to maintain and develop the business relationship, ensure satisfaction with services provided, and identify opportunities for further growth.
- Liaise and work with technology teams and vendors to ensure alignment between technical and functional specifications and business objectives and to identify areas to reduce implementation efforts.
- Bachelor's degree in IT/Computer Science.
- At least 6 years' experience in a similar role.
- Salesforce configuration and development experience.
- Minimum 5 years of IT project delivery/consulting experience.
- Experience working with iterative and agile methodologies.
- Data migration experience.
- Salesforce configuration experience.
- Non-Profit Cloud Certified.
- Expertise in fund raising and program management.
- One or more Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud certifications, or similar Salesforce ecosystem certification.
- Background with architecture concepts (integration styles, architecture styles, patterns).
- Deep understanding of and experience with SFDC architectural concepts (e.g., API and governor limits) and how they influence design.
- Preference for certification in Project Methodology (PRINCE2 or Agile).
- Proven success in leading and contributing to a team-oriented environment.
- Proven ability to work creatively and analytically in a problem-solving environment.
- Excellent leadership, communication (written and oral), and interpersonal skills.
- Drive to learn more and convey expertise to those around them.
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Sydney, New South Wales, Australia VISEO Full timeWe are seeking a seasoned Salesforce Cloud Consultant to join our team at VISEO. As a key member of our delivery team, you will be responsible for designing and deploying solutions that support customer business processes and requirements using Salesforce applications.About the RoleThis is an exceptional opportunity to work with leading-edge technology and...
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Salesforce Non-Profit Cloud Consultant
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Sydney, New South Wales, Australia VISEO Full timeA Salesforce Certified Non-Profit Cloud Consultant at VISEO designs and deploys solutions that support customer business processes and requirements using Salesforce applications. The consultant has experience designing solutions using the Non-Profit Cloud functionality and can lead the implementation of these solutions within a customer...
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