Claims Processing Specialist
1 week ago
The Claims Coordinator role supports the eligibility function ensuring all new claims received are promptly identified, reviewed and registered to enable correct and prompt eligibility entitlement decisions to be made.
This position requires accurate identification of claim types, coding of all new claims and registration of all new claims, accurately and within specified time frames.
To accomplish this, the Claims Coordinator will monitor new claims inboxes and registration queue, actioning as required. Additionally, the role involves contacting employers/workers (where required) to verify claim lodgement details.
Key aspects of this job include:
- A thorough understanding of claim types and relevant processes
- Effective communication and interpersonal skills for verifying claim details with employers and workers
- Meticulous data entry and attention to detail for accurate claim registration
To succeed in this role, you will require:
- Experience working in an office environment or administration
- Accurate data entry skills and a high level of attention to detail
- Excellent communication and interpersonal skills
- Tertiary qualifications in an appropriate discipline (preferred)
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