Youth Engagement Assistant

4 weeks ago

Hervey Range, Australia Yourtown Full time
About Yourtown

Yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.

Our Mission

We help children and young people realise they have the ability to tackle whatever life throws at them. We help them to believe in their unique strengths, tenacity and self-determination. We recognise the courage and determination of children and young people when they reach out to Yourtown for support.

Job Description

We are seeking a Youth Engagement Assistant to join our team in Hervey Bay. As the initial point of contact, you will be responsible for delivering exceptional customer service to welcome young people and their families, skillfully guiding them to our team of experts for further assistance.

Key Responsibilities
  • Be the heart and face of Yourtown and warmly greet all staff, members, and visitors to our site.
  • Craft, plan, and deliver fantastic weekly events, bringing our young people & the community together with the perfect blend of hospitality and energy.
  • Provide relevant information and support regarding, transport, amenities, and areas of interest around the site.
  • Proactively find opportunities to provide positive and friendly service to staff and clients.
  • Provide administration and office support to the wider team and organise office supplies and catering as required.
What We Are Looking For

You believe that optimism is infectious, and that with energy & dedication – anything is possible. You strive to do things well and take pride in your work. You embrace fresh ideas and ways of working, and never rest in growing, learning, and leaning into the 'new'.

Requirements
  • Be a natural problem solver and have the ability to connect with young people
  • Well-developed written and verbal communication skills including the ability to successfully engage and deliver information to clients and staff.
  • Friendly and self-aware team player with the ability to build strong relationships.
  • Demonstrated experience in a high volume, fast paced environment.
  • You enjoy cooking and utilising your creative flair to cook meals for our young people.
About Our Program

Transition to Work (TtW) is the Australian Government's youth specialist employment service that supports young people to develop practical skills to gain employment or connect with education or training. At Yourtown, we understand everyone is unique – and so is their journey to finding work. We don't just help with the job hunt. We provide tailored, youth-focused support for young people to get work, skills and practical help to transform their lives.

Benefits

When you join Yourtown, you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo.

Your employment experience will include:

  • Salary sacrifice options to increase your take home pay
  • Monthly RDOs
  • Access to Paylab to help you save on everyday items like groceries, pharmaceutical, automotive services, as well as things like clothing, books, electricals, furniture, and even holidays
  • Opportunities for internal and external professional development
  • Free access to LinkedIn Learning including over 16,000 learning modules
  • A genuine focus on employee health and wellbeing
  • YourWellness program includes free access to Calm & Centr Apps
  • Access to free and confidential counselling sessions for you and members of your immediate family
  • Access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations
  • An environment that genuinely values diversity and cultural capability and is an equal opportunity employer

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