Youth Engagement Coordinator
4 weeks ago
As a Youth Engagement Assistant at Yourtown, you will play a vital role in creating a warm and inviting atmosphere for young people and their families. Your primary responsibility will be to deliver exceptional customer service, welcoming and guiding them to our team of experts for further assistance.
Key Responsibilities
• Be the initial point of contact, warmly greeting all staff, members, and visitors to our site.
• Craft, plan, and deliver engaging weekly events, bringing our young people and the community together with a perfect blend of hospitality and energy.
• Provide relevant information and support regarding transport, amenities, and areas of interest around the site.
• Proactively find opportunities to provide positive and friendly service to staff and clients.
• Provide administration and office support to the wider team and organise office supplies and catering as required.
Requirements
• Believe that optimism is infectious and that with energy and dedication, anything is possible.
• Strive to do things well and take pride in your work.
• Embrace fresh ideas and ways of working, and never rest in growing, learning, and leaning into the 'new'.
• Be a natural problem solver and have the ability to connect with young people.
• Well-developed written and verbal communication skills, including the ability to successfully engage and deliver information to clients and staff.
• Friendly and self-aware team player with the ability to build strong relationships.
• Demonstrated experience in a high-volume, fast-paced environment.
• Enjoy cooking and utilising your creative flair to cook meals for our young people.
About Yourtown
Yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence. We help children and young people realise they have the ability to tackle whatever life throws at them. We provide tailored, youth-focused support for young people to get work, skills, and practical help to transform their lives.
What We Offer
When you join Yourtown, you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo. Your employment experience will include salary sacrifice options, monthly RDOs, access to Paylab, opportunities for internal and external professional development, free access to LinkedIn Learning, a genuine focus on employee health and wellbeing, and more.
How to Apply
To apply, please visit our website at https://careers.yourtown.com.au/ for a full Position Description. For any questions about the role, please contact Kerry Smith, Talent Acquisition Specialist, at kesmith@yourtown.com.au.
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