Youth Engagement Coordinator

3 weeks ago

Hervey Range, Australia Yourtown Full time
About Yourtown

Yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.

Job Title: Youth Engagement Assistant

We are seeking a highly motivated and enthusiastic Youth Engagement Assistant to join our team in Hervey Bay. As the initial point of contact, you will be responsible for delivering exceptional customer service to welcome young people and their families, and guiding them to our team of experts for further assistance.

Key Responsibilities:
  • Be the heart and face of Yourtown, warmly greeting all staff, members, and visitors to our site.
  • Craft, plan, and deliver fantastic weekly events, bringing our young people & the community together with the perfect blend of hospitality and energy.
  • Provide relevant information and support regarding, transport, amenities, and areas of interest around the site.
  • Proactively find opportunities to provide positive and friendly service to staff and clients.
  • Provide administration and office support to the wider team and organise office supplies and catering as required.
What We're Looking For:

We believe that optimism is infectious, and that with energy & dedication – anything is possible. You strive to do things well and take pride in your work. You embrace fresh ideas and ways of working, and never rest in growing, learning, and leaning into the 'new'.

  • Be a natural problem solver and have the ability to connect with young people.
  • Well-developed written and verbal communication skills including the ability to successfully engage and deliver information to clients and staff.
  • Friendly and self-aware team player with the ability to build strong relationships.
  • Demonstrated experience in a high volume, fast paced environment.
  • You enjoy cooking and utilising your creative flair to cook meals for our young people.
About Our Program

Transition to Work (TtW) is the Australian Government's youth specialist employment service that supports young people to develop practical skills to gain employment or connect with education or training. At Yourtown, we understand everyone is unique – and so is their journey to finding work. We don't just help with the job hunt. We provide tailored, youth-focused support for young people to get work, skills and practical help to transform their lives.

What We Offer

When you join Yourtown, you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo.

  • Salary sacrifice options to increase your take home pay.
  • Monthly RDOs.
  • Access to Paylab to help you save on everyday items.
  • Opportunities for internal and external professional development.
  • Free access to LinkedIn Learning.
  • A genuine focus on employee health and wellbeing.
  • YourWellness program includes free access to Calm & Centr Apps.
  • Access to free and confidential counselling sessions.
  • Access to discounted private health insurance, banking and finance, insurance, and superannuation.
  • An environment that genuinely values diversity and cultural capability and is an equal opportunity employer.
How to Apply

If you believe in the power of young people and in yourself, join team Yourtown and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia.

To apply, and for a full Position Description please visit: https://careers.yourtown.com.au/.

For any questions about the role, please contact: Lily Welch | Talent Acquisition Specialist | lwelch@yourtown.com.au

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