Care Coordinator

7 days ago


Ballarat, Victoria, Australia Uniting AgeWell Full time
About Us

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice, and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want.

We provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do.

Why Choose Us
  • We offer a supportive and inclusive environment working for a Not for profit, values-based organisation.
  • We provide above award hourly rates.
  • We offer salary packaging benefits up to $15,900 + $2,650 annually.
  • We provide annual leave loading.
  • We offer career pathways, education and training opportunities.
  • We provide a comprehensive Employee Assistance Program available 24/7 for our staff.
  • We offer enhanced parental leave options.
About the Role

In this role, you will be an advocate for clients in facilitating discussions on identifying their goals and developing their care plans.

Your primary focus will center around:

  • Undertaking initial assessments of prospective clients and assist in making recommendations on capacity.
  • Assess, monitor, review, reassess the needs of clients within a holistic framework using a restorative and wellness approach.
  • Promote a harmonious team approach by acting as a mentor and supervisor to the Home Care Workers to ensure delivery of community services.
  • Facilitate effective client pathway support through case discussions and case conferences, review of feedback including incidents, hazards and handovers and monitoring of quality indicators.
  • Conduct annual reviews with clients, including, revising their care plan, goals, services, and budgets to support our clients in living life to fullest.
About You

You have a knack for overcoming obstacles, finding solutions, and adapting well to change.

You want to feel valued in your career and work alongside a supportive dynamic team who believe they can make a difference every day.

You are passionate about what you do and want to support our clients, enhancing their self-esteem & empowering them to make choices to live their BEST life.

This is the place for you if you have:

  • A clinical background as a Social Worker/EN/RN/Allied Health Practitioner/Case Manager - highly desirable.
  • Experience and expertise in in the provision of services in Aged and Community services.
  • Experience and expertise in in the provision of managing caseloads of clients with complex care needs.
  • Experience and expertise in working in a Clinical or Allied Health setting.
  • Experience in safety in the Aged Care or Health Sectors.
  • Experience in undertaking assessments, care planning, implementation, evaluation, and documentation of quality client care with a person-centred approach and in line with Consumer Directed Care principles.
  • The ability to communicate with staff, consumers, service providers, treating health professionals and other community members to ensure the development of needs based, consumer focused services delivery.
  • Thorough understanding and ability to support compliance with Safety, Equal Opportunity and other professional and legal requirements which affect day to day care and other services for clients.
  • Thrive in a team and appreciate the one-to-one interactions.
  • Are committed to being part of a workplace culture based on the BESTway of life (Believe, Excel, Support and Trust).
The Essentials
  • A current Vulnerable People card or willingness to obtain one.
  • Current and ongoing flu vaccinations.
  • Australian working rights.
  • Ability to pass a national police clearance.
  • Current First Aid and CPR certificates.
  • Current and valid Victorian drivers licence and registered vehicle.

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