Care Coordinator

7 days ago

Ballarat, Victoria, Australia Uniting AgeWell Full time
About Us

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want.

We provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do.

Why Choose Us
  • We offer above award hourly rates
  • Salary packaging benefit up to $15,900 + $2,650 annually
  • Annual Leave loading
  • Career pathways, education and training opportunities
  • Comprehensive Employee Assistance Program available 24/7 for our staff
  • Enhanced Parental Leave options
  • Location options - move within our Uniting AgeWell network
  • We are a not-for-profit, values-based organisation
About the Role

The Care Organiser is essential in ensuring the effective daily delivery and coordination of services for our clients. This part-time position will see you working full-time Monday to Friday for a total of 76 hours per fortnight.

The primary purpose of the position is to manage and to support the effective delivery of Uniting AgeWell Home Care programs and key responsibilities may include:

  • Deliver efficient and effective customer service to new clients, ensuring their needs are met with the highest level of care and support
  • Build customer relationships and greet clients promptly and courteously
  • Completing an initial assessment and care plan to inform the case managers
  • Effective management of office systems and supplies
  • Monitoring and managing group email inboxes, post and other forms of communication
  • Manage database entries and appropriate documentation
  • Escalation / management of client enquiries / complaints and incidents reported
  • Maintain and coordinate schedules and rostering
  • Match client needs and preferences with our employees' skills, and availability
  • Action and document communication relating to scheduling ie: sick call, rostering issues, change request, client enquiries
About You

You are passionate about what you do and want to make a difference in the lives of our clients to support them to live life to their potential whilst remaining in their home.

This is the place for you if you have:

  • Ability to thrive in a fast-paced and dynamic environment, with the capacity to manage multiple tasks including phone calls, emails, and in-person customer interactions
  • Previous experience in rostering, scheduling, or coordinating services for clients
  • Experience within the aged care or health sector
  • Excellent customer service skills, characterised by a friendly and professional demeanor, with a reputation for care and compassion
  • Proven ability to excel in fast-paced environments with adaptability, resourcefulness, and strong problem-solving skills
  • A demonstrated ability to manage multiple tasks while ensuring a high level of attention to detail and accuracy
  • Experience in creating and maintaining rosters within the health sector would be highly valued
  • Strong communication skills with a compassionate and empathetic approach to work
  • Proficient in working both collaboratively within a team and independently
  • Exceptional time management skills and highly organised
  • Experience utilising client management systems
  • A commitment to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust)
Essentials for Working in Aged Care
  • A current Working With Children Check card
  • Current and ongoing flu vaccinations
  • Australian working rights
  • Ability to pass a national police clearance OR NDIS Workers screen

  • Care Coordinator

    4 days ago

    Ballarat, Victoria, Australia Aged Care Resumes Full time

    About the Role:We are seeking a highly skilled and compassionate Care Coordinator to join our team at Aged Care Resumes. As a Care Coordinator, you will play a vital role in supporting our clients to achieve their goals and live their best lives.Key Responsibilities:Conduct initial assessments of prospective clients and provide recommendations on...

  • Activities Coordinator

    7 days ago

    Ballarat, Victoria, Australia Aged Care Resumes Full time

    Position OverviewHealthcare - Aged Care SectorRole: Leisure and Activities CoordinatorAdvance your career with one of Australia's leading healthcare organizationsEnjoy salary packaging options and opportunities for professional growth within a collaborative teamThis is a permanent part-time position offering 24 hours per fortnight, with the possibility of...

  • Activities Coordinator

    7 days ago

    Ballarat, Victoria, Australia Aged Care Resumes Full time

    Position OverviewIn the role of Activities Coordinator, you will play a crucial part in enhancing the quality of life for residents within an aged care setting. This full-time position is integral to our mission of providing exceptional care and support.Key ResponsibilitiesDesign and implement engaging programs tailored to the unique needs of...

  • Activities Coordinator

    7 days ago

    Ballarat, Victoria, Australia Aged Care Resumes Full time

    Sector: Aged Care (Healthcare & Medical)Employment Type: Full-timePosition Overview:As an Activities Coordinator in the aged care sector, you will play a vital role in enhancing the quality of life for our residents through engaging and meaningful activities. This position offers a permanent part-time commitment of 24 hours every fortnight, with...

  • Care Coordinator

    3 hours ago

    Ballarat, Victoria, Australia Uniting AgeWell Full time

    About UsAt Uniting AgeWell, our mission is to empower older adults to live their best lives with dignity and independence. We achieve this by providing high-quality, person-centered care services that cater to their unique needs and preferences.Job SummaryWe are seeking a highly skilled and compassionate Care Organiser to join our team in Ballarat. As a key...

  • Care Coordinator

    2 days ago

    Ballarat, Victoria, Australia Uniting AgeWell Careers Full time

    About the RoleWe are seeking a highly skilled and compassionate Care Coordinator to join our team at Uniting AgeWell Careers. As a Care Coordinator, you will play a vital role in supporting our clients to achieve their goals and live their best lives.Key ResponsibilitiesUndertake initial assessments of prospective clients and provide recommendations on...

  • Activities Coordinator

    7 days ago

    Ballarat, Victoria, Australia Aged Care Resumes Full time

    Position OverviewAs a Leisure and Activities Officer in the aged care sector, you will play a vital role in enhancing the quality of life for residents through the creation and execution of engaging programs.Key Responsibilities:Design and implement tailored activities that cater to the individual needs of residents.Organize and facilitate events that...

  • Activities Coordinator

    7 days ago

    Ballarat, Victoria, Australia Aged Care Resumes Full time

    Position OverviewAs a Leisure and Activities Officer in the aged care sector, you will play a crucial role in enhancing the quality of life for residents through tailored programs and activities.Key Responsibilities:Design and implement engaging programs that cater to the individual needs of residents.Organize and facilitate various events and functions that...

  • Activities Coordinator

    7 days ago

    Ballarat, Victoria, Australia Aged Care Resumes Full time

    Position OverviewHealthcare - Aged Care SectorRole: Leisure and Activities OfficerAdvance your career with one of the leading healthcare organizations in Australia.Enjoy benefits such as salary packaging and opportunities for professional growth within a nurturing team.This is a permanent part-time position offering 24 hours every fortnight, with the...

  • Recreation and Wellness Coordinator

    7 days ago

    Ballarat, Victoria, Australia Calvary Care Full time

    Recreation & Wellness Coordinator - Aged CareAdvance your career with one of Australia's leading health care organizations Enjoy salary packaging options and professional growth within a nurturing team atmosphere Permanent part-time position offering 24 hours per fortnight with significant potential for additional hours Role OverviewAs a Recreation and...

  • Recreation and Wellness Coordinator

    7 days ago

    Ballarat, Victoria, Australia Calvary Care Full time

    Recreation & Wellness Coordinator - Aged CareAdvance your career with one of Australia's leading health care organizations Enjoy salary packaging options and opportunities for professional growth within a nurturing team atmosphere Permanent part-time position offering 24 hours per fortnight with significant potential for additional hours About the...

  • Recreation and Engagement Coordinator

    7 days ago

    Ballarat, Victoria, Australia Calvary Health Care Full time

    Position OverviewAs a Recreation and Engagement Coordinator, you will play a vital role in enhancing the quality of life for residents through tailored programs and activities. This position is designed for individuals who are passionate about creating meaningful experiences for others.Key ResponsibilitiesDesign and implement engaging programs that cater to...

  • Recreation and Engagement Coordinator

    7 days ago

    Ballarat, Victoria, Australia Calvary Health Care Full time

    Position OverviewAs a Recreation and Engagement Coordinator, you will play a vital role in enhancing the quality of life for our residents through tailored activities and programs. This position is integral to fostering a vibrant community atmosphere.Key ResponsibilitiesDesign and implement engaging programs that cater to the unique preferences and needs of...

  • Recreation and Engagement Coordinator

    7 days ago

    Ballarat, Victoria, Australia Calvary Health Care Full time

    Position OverviewAs a Recreation and Engagement Coordinator, you will play a pivotal role in enhancing the quality of life for our residents through tailored activities and programs. This position is integral to our mission at Calvary Health Care, where we prioritize the well-being of those we serve.Key ResponsibilitiesDesign and implement personalized...

  • Recreation and Engagement Coordinator

    7 days ago

    Ballarat, Victoria, Australia Calvary Health Care Full time

    Position OverviewAs a Recreation and Engagement Coordinator, you will play a vital role in enhancing the quality of life for residents through tailored activities and programs. Your primary responsibility will be to design, develop, and implement engaging initiatives that cater to the diverse needs of our community.Key ResponsibilitiesDesign and execute...

  • Recreation and Engagement Coordinator

    7 days ago

    Ballarat, Victoria, Australia Calvary Health Care Full time

    Position OverviewAs a Recreation and Engagement Coordinator, you will play a vital role in enhancing the quality of life for our residents through tailored activities and programs. This position is designed for individuals who are passionate about fostering a vibrant community atmosphere.Key ResponsibilitiesDesign and implement engaging programs that cater...

  • Recreation and Engagement Coordinator

    7 days ago

    Ballarat, Victoria, Australia Calvary Health Care Full time

    Position OverviewAs a Recreation and Engagement Coordinator, you will play a vital role in enhancing the quality of life for our residents through the creation and execution of tailored activities. This position offers a chance to leverage your exceptional communication abilities in a supportive environment.Key ResponsibilitiesDesign and implement...

  • Care Coordinator

    7 days ago

    Ballarat, Victoria, Australia Uniting AgeWell Full time

    About UsAt Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice, and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want.We provide a workplace culture based on the BEST philosophy –...

  • Leisure and Activities Coordinator

    7 days ago

    Ballarat, Victoria, Australia Calvary Care Full time

    About the RoleWe are seeking a skilled and compassionate Leisure and Activities Officer to join our team at Calvary Care. As a key member of our team, you will be responsible for designing, developing, and implementing programs to meet the diverse needs of our residents.Key ResponsibilitiesDevelop and conduct programs tailored to individualized...

  • Leisure and Activities Coordinator

    7 days ago

    Ballarat, Victoria, Australia Calvary Care Full time

    About the RoleAs a Leisure and Activities Officer at Calvary Care, you will play a vital role in designing, developing, and implementing special programs to meet the needs of our residents.This is a diverse and exciting role that will allow you to utilize your exceptional communication skills to:Develop and conduct programs tailored to individualized...