Clinical Research Coordinator

1 week ago

Sydney, New South Wales, Australia Pharmiweb Full time
Patient Recruitment Associate

At ICON, we're committed to advancing and improving patients' lives through clinical development. As a Patient Recruitment Associate, you'll play a vital role in supporting the growth and success of our organization.

Key Responsibilities:
  • Screen potential study participants according to protocol inclusion and exclusion criteria
  • Review, enter, and edit patient information into clinical trial management software
  • Book patients into site schedulers, ensuring accurate and up-to-date entries
  • Read and understand the purpose and inclusion/exclusion criteria for each protocol
  • Respond to all leads within a 24-hour time period
  • Identify suitable study opportunities for interested volunteers based on knowledge of clinical trials and neighboring locations
  • Problem-solve and create contingency plans to optimize enrollment
  • Effectively communicate the importance of research participation to volunteers
  • Provide an exceptional patient experience by building positive rapport and consistent follow-up
  • Meet personal and team targets
  • Work in strict confidentiality in all forms, including electronically, written, and verbal
  • Accountable for delivering high-quality, accurate work, ensuring all administration is filed accordingly
  • Self-motivated, organize own workload to ensure effective delivery of delegated tasks and projects
Requirements:
  • Excellent communication - written and verbal skills
  • Experience in marketing or sales positions considered an asset
  • Ability to think creatively for out-of-the-box ideas on marketing and research promotion
  • Excellent interpersonal skills and telephone manner
  • Pro-active, flexible, and able to multi-task
  • Good organizational skills with attention to detail
  • Able to work under pressure and tight deadlines
  • Self-motivated
  • IT literate
  • A basic understanding of medical terminology helpful but not essential
What ICON Offers:

We're committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We offer a range of benefits, including competitive salary, annual leave entitlements, health insurance, retirement planning, and more. Visit our careers site to learn more about the benefits ICON offers.

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