Head of Programs

2 weeks ago


Council Of The City Of Sydney, Australia The Wayside Chapel Full time
About the Role

We are seeking a highly skilled and experienced individual to join our team as the Head of Programs. This is a key leadership position that will play a crucial role in leading the implementation of our organizational strategy and delivering high-quality services to our community.

Key Responsibilities
  • Lead and drive team management, workforce planning, coaching, and professional development initiatives to optimize service delivery.
  • Manage the Wayside program function and operations, ensuring quality, responsive, and appropriate services are provided to our visitor community.
  • Provide change management and leadership across Wayside to strengthen a shared understanding of and support for organizational goals and activities.
  • Work with the Executive team to translate strategic direction into operational goals and build a shared understanding of the link between these and core organizational outcomes.
  • Provide high-level strategic advice, forecasting, and planning of local demand for services, benchmarking, and reporting of performance and risk mitigation measures.
About You
  • Minimum 3 years' experience in a similar role.
  • Proven ability to develop and implement strategic and operational plans.
  • Experience managing services for disadvantaged communities and large multidisciplinary teams.
  • Commitment to trauma-informed, reflective, and self-care practices.
  • Exceptional interpersonal and communication skills to foster collaboration.
About Wayside Chapel

Since 1964, Wayside Chapel has been a beacon of hope and support for our community. We are committed to creating a community of no 'us and them' and providing essential health, welfare, social, and recreational support to the most marginalized members of our community.

We offer a range of benefits, including five weeks' annual leave, flexible working options, and access to external clinical supervision. If you are passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.



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