Technical Machine Specialist

2 weeks ago


Ballarat, Australia Brandt Tractor Full time

**ARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER?**

As a business, we are in an exciting growth phase and are looking for a Technical Machine Specialist to join the Brandt Product Support team.

**Duties & Responsibilities**:

- Manage technical assistance requests from Brandt Service Departments using Case Contact Management System (CCMS) software.
- Develop Brandt Technical Assistance Center (BTAC) Technical Solutions by
- Identifies emerging issues in the field that can generate additional revenue.
- Develops repair procedures for emerging issues, product improvements and warranty work to increase technician efficiencies and increase revenue.
- Identifies Relife and sales opportunities.
- Creates and maintains the Technical Solution database.
- Utilize John Deere Service Advisor Remote
- Monitor alerts received from machines through various software platforms.
- Works closely with Machine Monitoring, Brandt Service times and Proactive Maintenance teams to address equipment abnormalities, quote more efficiently and drive revenue opportunities.
- Follow up on previous recommendations to ensure problem resolution and identify learning opportunities.
- Provide coverage during peak times for Machine Monitoring Specialists
- Other duties may be assigned.

**Position Requirement**:

- Qualified heavy duty technician certificate or equivalent work experience in the industry
- Minimum 5 years service experience recommended.
- Knowledge of Agriculture equipment & dealership service departments
- Ability to filter and correlate the different data source to create an accurate recommendation.
- Understand effective inspection process and equipment lifecycle planning.
- Travel may be required.

**What we offer**:

- Attractive remuneration package
- Opportunity to be pivotal in the growth and success of our Business.
- Ongoing Training & Development
- Advancement Opportunities

***

***
**Please note that we have multiple roles across our branches - for a full list please check out our website: Brandt Careers | Jobs at Brandt



  • Ballarat, Australia Brandt Tractor Full time

    ARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER? As a business, we are in an exciting growth phase and are looking for a Technical Machine Specialist to join the Brandt Product Support team. This position is responsible for providing technical assistance to Brandt Service Departments to solve customer machine issues.  The ideal...


  • Ballarat, Australia Brandt Full time

    ARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER? As a business, we are in an exciting growth phase and are looking for a Technical Machine Specialist to join the Brandt Product Support team. This position is responsible for providing technical assistance to Brandt Service Departments to solve customer machine issues.  The ideal candidate will be a...


  • Ballarat, Victoria, Australia Brandt Tractor Full time

    Technical Machine Specialist Job DescriptionBrandt is seeking a skilled Technical Machine Specialist to join our Product Support team. As a key member of our team, you will provide technical assistance to our Service Departments to resolve customer machine issues.Duties and Responsibilities:Manage technical assistance requests from Service Departments using...


  • Ballarat, Victoria, Australia Brandt Tractor Full time

    Are you looking for a challenging role in a dynamic company?Brandt is seeking a Technical Machine Specialist to join our Product Support team.This position involves providing technical assistance to our Service Departments to resolve customer machine issues.The ideal candidate will be a Heavy-Duty Technician by trade with experience in machine...


  • Ballarat, Victoria, Australia Brandt Tractor Full time

    Key Responsibilities:Manage technical assistance requests from Brandt Service Departments using Case Contact Management System (CCMS) software.Develop Brandt Technical Assistance Center (BTAC) Technical Solutions byIdentify emerging issues in the field that can generate additional revenue.Develop repair procedures for emerging issues, product improvements...


  • Ballarat, Victoria, Australia Brandt Full time

    We are seeking a skilled Heavy Equipment Specialist to join our Brandt Product Support team. This role involves providing technical assistance to our Service Departments to resolve customer machine issues. The ideal candidate will be a Heavy-Duty Technician by trade, with experience in machine troubleshooting and high computer skills. About the Role: Manage...

  • Heavy Duty Technician

    3 weeks ago


    Ballarat, Victoria, Australia Brandt Full time

    Technical Machine SpecialistWe are seeking a skilled Technical Machine Specialist to join our Brandt Product Support team. As a key liaison with Brandt technicians and engineers at John Deere, you will be responsible for providing technical assistance to Brandt Service Departments to solve customer machine issues.Duties & Responsibilities:Manage technical...


  • Ballarat, Australia Brandt Tractor Full time

    ARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER? As a business, we are in an exciting growth phase and are looking for a Technician Support Specialist to join the Brandt Product Support team.  This position is responsible for providing technical assistance to Brandt Service Departments to solve customer machine issues. The ideal...


  • Ballarat, Australia McCain Foods (NZ) Limited Full time

    **Position Title**:Technical Packing Specialist, ANZ **Position Type**: Regular - Full-Time **Position Location**:Ballarat **Requisition ID**: 14614 As a result of ansuccessful internal movements (we’re big on these at McCain), we are currently on the lookout for a Technical Packing Specialist ANZ to join our Technical Services team based at our...


  • Ballarat, Victoria, Australia Brandt Tractor Full time

    Job Title: Technician Support SpecialistAbout the Role:Brandt Tractor is currently seeking a highly skilled Technician Support Specialist to join our team. The ideal candidate will have a background in heavy-duty technician work and experience with machine troubleshooting, as well as strong computer skills and excellent communication abilities.Key...


  • Ballarat, Victoria, Australia Plinius Engineering & Wrought Iron Pty Ltd Full time

    Plinius Engineering & Wrought Iron Pty Ltd is a leading provider of steel fabrication services in Ballarat. We are seeking a skilled Metal Fabrication Specialist to join our team.The successful candidate will have a Certificate III or IV in Engineering Fabrication Trade and a minimum of 2 years' experience in metal fabrication. The role will involve working...


  • Ballarat, Victoria, Australia Brandt Full time

    About the RoleWe are seeking a skilled Technical Trainer to join our team at Brandt. As a Technical Trainer, you will play a key role in shaping the careers of our service technicians and driving the overall effectiveness of our operations.Main Responsibilities:• Collaborate with service managers and supervisors to develop technician development paths and...


  • Ballarat, Victoria, Australia Brandt Full time

    About the RoleWe are seeking a skilled Technical Trainer to join our team at Brandt. As a Technical Trainer, you will be responsible for assessing the development needs of our service technicians and implementing training programs across all branches.Your responsibilities will include creating instructional materials for the repair, maintenance, and...


  • Ballarat, Victoria, Australia Workforce Extensions Full time

    We are seeking a skilled Print Production Specialist to join our team at Revolution Print. This is a rare opportunity to be part of a highly successful and innovative company that produces high-quality print products.The ideal candidate will have a passion for quality and a commitment to delivering exceptional results. Key responsibilities include assisting...


  • Ballarat Central, Victoria, Australia Ballarat Health Services Full time

    About the RoleGrampians Health is seeking a highly skilled Technical Support Specialist to join our team in Maryborough.The successful candidate will be responsible for maintaining and improving server room, comms room, and data centre environments.Key responsibilities include regular check-ins to campus locations to ensure the smooth operation of equipment...


  • Ballarat, Australia HAYS Full time

    12 month assignment with Federal Government agency based in Central Ballarat **Your new company** Our client is a Federal Government Agency responsible for delivering a national scheme. Our client's primary focus is ensuring the inclusion and support of those affected by disabilities. They work with many organisations in the community in order to achieve...

  • Mechanical Specialist

    2 weeks ago


    Ballarat, Victoria, Australia Alstom Full time

    We are seeking a skilled Mechanical Specialist to join our team at our Ballarat site. The successful candidate will perform all Mechanical installations to complete the assembly of the train, working closely with support functions to identify and propose suggestions for continuous improvement. The role involves reading, applying technical documentation, and...

  • CNC Operator

    5 months ago


    Ballarat, Australia JK Personnel Full time

    Fantastic opportunities with genuine long-term career prospects - Competitive remuneration available - ASAP start **The Organisation** JK are partnering with multiple clients in the Engineering space, each looking for strong CNC Operators to join their teams on an ongoing basis. These roles are looking to be full-time hours, with a view to convert to...


  • Ballarat, Victoria, Australia Programmed Full time

    Key Responsibilities:As a Diesel Plant Technician at Programmed, you will be responsible for accurately diagnosing, servicing, repairing, and maintaining heavy and light diesel plant and equipment, as well as heavy and light fleet vehicles in the workshop or in the field.Key Skills:Inspect and report any defects of plant and ensure servicing, repairs, and...


  • Ballarat, Victoria, Australia Peakline Pty Ltd Full time

    Peakline Pty Ltd is seeking a skilled Metal Fabrication Specialist to manufacture high-quality agricultural and construction equipment. Key responsibilities include fabricating metal components, reading and interpreting technical drawings, and operating welding and cutting equipment.Requirements:Relevant experience or trade qualificationsStrong attention to...