Senior IT Infrastructure Specialist

4 weeks ago


Sydney, New South Wales, Australia Appian Full time
Senior IT System Administrator

This is a critical role for an accomplished IT expert seeking to contribute to Appian's rapid growth.

We strive to make technology accessible to everyone. As a Business Technology Analyst II, you'll collaborate with our software development team to design and implement infrastructure solutions enhancing productivity and security across the organization.

Your Key Responsibilities

  • Administer Windows and Mac desktop operating systems, ensuring optimal performance and efficiency.
  • Develop creative solutions to complex technical challenges.
  • Implement innovative tools and technologies to increase productivity.
  • Deliver exceptional technical support to Appian's global workforce through Service Desk cases.
  • Promote overall system security, performance, and availability.
  • Oversee end-user hardware and software inventory throughout its lifecycle.
  • Effectively communicate with stakeholders at all levels.
  • Maintain a comprehensive repository of best practices and troubleshooting procedures.
  • Stay current with emerging technologies, including cloud computing.
  • Assist with analyzing user problems and monitoring application systems.

About Our Company

Appian is a leading company in Australia offering a range of benefits.

Key Benefits

  • A diverse and inclusive work environment.
  • Opportunities for training and development.
  • Growth opportunities and leadership development programs.

Essential Qualifications

  • Bachelor's degree in a relevant field.
  • Excellent problem-solving and communication skills.
  • Competency in administering desktop operating systems.
  • Ability to work flexible hours as needed.

Estimated Salary: $120,000 - $150,000 per annum.



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