Senior IT Infrastructure Specialist
4 weeks ago
This is a critical role for an accomplished IT expert seeking to contribute to Appian's rapid growth.
We strive to make technology accessible to everyone. As a Business Technology Analyst II, you'll collaborate with our software development team to design and implement infrastructure solutions enhancing productivity and security across the organization.
Your Key Responsibilities
- Administer Windows and Mac desktop operating systems, ensuring optimal performance and efficiency.
- Develop creative solutions to complex technical challenges.
- Implement innovative tools and technologies to increase productivity.
- Deliver exceptional technical support to Appian's global workforce through Service Desk cases.
- Promote overall system security, performance, and availability.
- Oversee end-user hardware and software inventory throughout its lifecycle.
- Effectively communicate with stakeholders at all levels.
- Maintain a comprehensive repository of best practices and troubleshooting procedures.
- Stay current with emerging technologies, including cloud computing.
- Assist with analyzing user problems and monitoring application systems.
About Our Company
Appian is a leading company in Australia offering a range of benefits.
Key Benefits
- A diverse and inclusive work environment.
- Opportunities for training and development.
- Growth opportunities and leadership development programs.
Essential Qualifications
- Bachelor's degree in a relevant field.
- Excellent problem-solving and communication skills.
- Competency in administering desktop operating systems.
- Ability to work flexible hours as needed.
Estimated Salary: $120,000 - $150,000 per annum.
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