Ambassador

5 days ago

Gold Coast, Queensland, Australia beBeeService Full time $40,000 - $65,000
Guest Service Ambassador

This role is ideal for individuals who enjoy interacting with guests and providing exceptional service in a fast-paced environment.

About the Role:
  • Process guest reservations, billing, and inquiries with a high level of professionalism and efficiency.
  • Maintain a thorough understanding of hotel policies and standard operating procedures to ensure seamless operations.
Requirements:
  1. A minimum of 1 year experience working in a luxury or lifestyle hotel environment.
  2. Strong interpersonal and communication skills, with a proven track record of delivering excellent guest service.
  3. Able to multitask and work under pressure in a dynamic environment.
  4. Familiarity with property management systems, such as Opera Cloud, is highly advantageous.
  5. High attention to detail and strong organizational skills are essential for this role.
  6. Ability to work a variety of shifts, including evenings, weekends, and public holidays.
Qualifications:

Australian Working Rights are required.

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