Student Support Liaison

2 days ago


Sydney, New South Wales, Australia beBeeCareers Full time $60,000 - $75,000

Job Summary

The Student Advisor role is a challenging and varied position that involves supporting students on-campus, providing guidance on cultural acclimatization and academic issues, and facilitating academic and financial intervention.

This role requires excellent customer service skills, fluency in written and spoken English, and experience working in an international college or school.

Main Responsibilities:

  • SUPPORT STUDENTS WITH CULTURAL ACCLIMATIZATION AND GENERAL ACADEMIC ISSUES

  • Provide support for student accommodation requests and special duties of care for under-age students

  • Prepare for new student intake, facilitate academic and financial intervention, and support agents with phone calls and course information

  • Act as a point of contact for walk-in students, conduct school tours, and ensure successful conversion

Requirements:

  • Experience working in an international college or school

  • Demonstrated customer service skills

  • Outstanding organizational skills and excellent communication and interpersonal skills

  • Excellent technical skills (database, Microsoft 365, PRISMS)

  • A passion for education and sensitivity to cultural and language issues facing overseas students

  • Ability to work independently and as part of a team



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