National Leader of High Exposure Claims Management
2 weeks ago
Job Overview
The National Manager Retail Property is responsible for leading a team to ensure the execution of a claims management strategy across high exposure retail property claims.
Main Responsibilities:
- Develop and execute a nationally consistent framework for delivering claims management services for high exposure retail property general insurance claims.
- Design and implement strategic plans to enhance efficiency and effectiveness of claims management services, resulting in improved customer outcomes.
- Take complete operational and budgetary accountability for managing large and complex property claims from notification to settlement.
- Establish and maintain key relationships with partners, including brokers, loss adjusters, and legal advisors.
- Lead, mentor, and develop a high-performing team by setting strategic direction and providing ongoing coaching and feedback.
Essential Skills and Qualifications:
- Minimum five years' experience in claims management and people leadership roles within a complex matrixed general insurance organization.
- Demonstrated ability to partner and collaborate effectively with senior stakeholders to establish strong professional relationships and influence outcomes.
- Extensive knowledge of the insurance claims industry and current technology and management trends.
- Able to identify and explore business insights and trends to drive operational improvement, growth, and cost savings opportunities.
- Capable of understanding market requirements to identify and pursue business development opportunities that contribute to organizational profitability.
What We Offer:
- A collaborative work environment focused on customer outcomes.
- A sense of belonging where you can be your authentic self.
- Access to extensive learning resources to support career development.
About Us:
We value diversity, equity, and inclusion in the workplace. Our goal is to create an environment where everyone feels welcome and valued for their perspectives and talents.
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