
Residential Property Operations Manager
18 hours ago
Job Overview:
This role oversees residential plumbing, HVAC, electrical, landscaping, pest control, property management, commercial warehousing, leasing services, website development and maintenance, customer service, and property management services for US Government employees with fully furnished homes and routine preventive maintenance and ongoing property maintenance.
The HLS Program Manager will also provide US Government contractors leasing support services to assist employees with finding, negotiating, and securing leases on the local market.
This is a 100% onsite position located in Alice Springs, Australia at a 4,400-acre facility with approximately 687,000 square feet of mission and support space.
Key Responsibilities:
- Experience working facilities operations, and maintenance, and support services where continuous availability of facility infrastructure is essential and of the highest priority
- Display strong technical, programmatic, and personal leadership skills
- A Host Nation Real Estate Agent and Business License (or a mutually recognized equivalent)
- A degree in Project Management, Real Estate, or a similar business-related study from an accredited college or university
- Five years of experience working in Project Management, Real Estate, or a similar business-related field, preferably on other Government-sponsored programs of facility management operations
- Advanced understanding of Host Nation Real Estate regulatory compliance inclusive of Real Estate Trust Account management
- Demonstrated experience successfully managing planned and reactive maintenance programs of similar scope and complexity
- Strategic Oversight: Command the planning, resourcing, and execution across multiple programs/projects, ensuring alignment with business and product line strategies
- Financial Stewardship: Scrutinize and sanction financial frameworks and reports, maintaining the integrity of management reserves and expenditure
- Holistic Integration: Champion cross-functional team efforts to deliver a synchronized service that addresses every angle of the Government's requirements
- Risk Management: Strategize and allocate funds for risk mitigation, safeguarding project outcomes
- Communication: Communicate effectively with all customers, and maintain a transparent and proactive dialogue with the Government, ensuring clarity and prompt resolution of issues
- Customer Service: Demonstrate strong customer service and people management skills
- Organization: Demonstrated organizational skills, attention to detail, and ability to meet short timelines
- Regulatory Adherence: Vigilantly enforce all contractual, regulatory, and compliance mandates in partnership with the contracts team
- Possess an active Secret U.S. Security Clearance or Host Nation NV-1 clearance
Preferred Qualifications:
- 5 years of experience in formal management, leading a team
- Proficient knowledge and experience in the use of project management concepts to manage items including, but not limited to: project schedule, scope, cost, risk, and deliverables and related metrics
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