Operations Manager

Welcome We're excited to share this opportunity with genuine candidates.

Lead a Trusted Local Team: Operations Manager at AutoSparky

It's 7:30am in Alice Springs. The Autosparky team is already on-site, vehicles are being checked in, and tools are in hand. You start the day with a quick check of the schedule, a walkthrough of the workshop, and a friendly check-in with the team. Everyone knows what they're doing—and you're here to keep things moving smoothly.

By mid-morning, you're confirming part deliveries, supporting a technician with a technical question, and following up with a long-time client whose fleet maintenance has been a mainstay of the business. You liaise with the admin team to ensure invoicing is accurate and timely, and your weekly performance report is already drafted, ready for a quick update before sending it to the owners.

The team looks to you for leadership, and the owners trust you to handle the day-to-day so they can focus on the next chapter of growth. You lead with a calm presence, clear expectations, and the kind of operational discipline that keeps standards high and customers coming back.

About the Business

Since 2012, AutoSparky has been serving the Alice Springs community with dependable, high-quality auto-electrical, air-conditioning, and sound system installation and repair services. From family cars to heavy vehicles, coaches to caravans, we work across a broad range of equipment—and we do it with pride.

They're known for their reliable service, excellent customer care, and long-standing commitment to the local community. Their team is stable, capable, and invested in doing good work. They're ready to welcome a capable Operations Manager who can support the team and lead the business into its next chapter.

The Opportunity

This is more than just a job-it's your next chapter in well-estabilished business where you will be will have genuine influence, be supported by owners who value and input, and step into a role with real long term opportunities.

As Operations Manager, you'll take responsibility for overseeing all aspects of the workshop and admin functions. This includes workflow planning, customer service, safety, compliance, team leadership, and reporting.

Your role is key to ensuring the business delivers consistently high standards in both workmanship and service. With the right person in this role, the owners will be able to step back from daily operations and invest more fully in the business's growth and long-term strategy.

You'll be joining a supportive business that values continuous improvement and is committed to your development through structured training, coaching opportunities and clear pathways to grow your leadership within the business.

What a Day Might Look Like

• You start the day ensuring the workshop floor is set, jobs are assigned, and the schedule is clear.
• You troubleshoot where needed, provide support, and ensure smooth communication between admin and workshop.
• You follow up with clients, maintain supplier relationships, and keep an eye on parts, performance, and progress.
• You prepare a clear summary for the owners on what's working well, where improvements are being made, and what's ahead.
• You leave each day knowing the team feels supported, the customers are satisfied, and the business is in good hands.

Key Responsibilities

Operational Leadership

• Manage daily workflow across the workshop and admin teams.
• Monitor operations, address issues early, and keep everything moving on schedule.
• Maintain clean, organised, and efficient workspaces.
• Lead reporting on productivity, job completion, and service delivery.

Team Development

• Set clear expectations and create an environment where people can do their best work.
• Provide on-the-floor support and mentoring, particularly for developing team members.
• Build and maintain a team culture grounded in professionalism, pride, and mutual respect.

Client & Supplier Relationships

• Handle client enquiries, job updates, and service issues with clarity and care.
• Maintain strong working relationships with suppliers and subcontractors.
• Represent the business with professionalism and accountability.

Systems, Safety & Reporting

• Lead safety and compliance efforts, including regular audits and toolbox talks.
• Identify opportunities to improve systems, reduce delays, and elevate performance.
• Provide consistent operational reporting to the owners.

What You'll Bring

• Experience running or managing a service-based, workshop-style business.
• A strong understanding of mechanical or auto-electrical work environments.
• Team leadership skills, with a practical, down-to-earth communication style.
• High levels of organisation and the ability to balance detail with big-picture thinking.
• A focus on consistency, quality, and service.
• Confidence managing systems, schedules, and people with equal ease.

Why Join AutoSparky?

• Join a stable, well-respected business with a strong local reputation.
• Lead a committed, capable team that takes pride in their work.
• Work directly with owners who value your input and trust your leadership.
• Make a lasting impact by building systems, mentoring people, and helping shape the future of the business.

Not sure if you tick every box?

That's ok. We are more interested in your attitude and capability than a perfect resume. If this sounds like the kind of leadership role where you can use your practical experience, people skills, and operational capability to make a real difference—we'd love to hear from you.

At LeverageMe we work closely with the business owners to understand their needs and ensure that our candidates experience a transparent and comprehensive process and as a result our clients endorse us to make only the most aligned recommendations to proceed.

For your application to be considered for the next stage, please ensure you include your relevant resume and cover letter specific to this opportunity. To position yourself well, please note:

In your cover letter, please include the appeal of this role, reference to the results you have achieved in previous role/s that relate to this opportunity and any key questions you have regarding this role.

You will also complete a short questionnaire to submit your application and should you be shortlisted, further invitations for assessment will follow.

We commit to contacting every candidate so you will know the status of your application.

Should you require further information to complete your application please contact lisa@leverageme.com.au .