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Hotel Operations Manager

2 months ago

Canberra, ACT, Australia Grupo Mantra Full time

About Grupo Mantra

Grupo Mantra is a leading hospitality company that operates a portfolio of hotels and resorts across the globe. Our properties are known for their exceptional service, luxurious amenities, and commitment to excellence.

About the Role

We are seeking an experienced and dynamic Hotel Operations Manager to join our team at Mantra Parramatta. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring that our guests receive an exceptional experience and that our business meets its financial targets.

Key Responsibilities

  • Manage all facets of the hotel, including food and beverage, rooms division, and revenue management.
  • Develop and implement strategies to drive revenue growth and improve operational efficiency.
  • Lead and develop a high-performing team of hotel staff, providing coaching, mentoring, and training to ensure they have the skills and knowledge needed to succeed.
  • Collaborate with other departments, including sales, marketing, and human resources, to ensure seamless communication and alignment.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and develop plans to address them.
  • Ensure that the hotel meets all regulatory requirements and industry standards.

Requirements

  • Previous experience as a Hotel Operations Manager or in a similar role within the hospitality industry.
  • Proven track record of success in driving revenue growth and improving operational efficiency.
  • Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, guests, and external partners.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A dynamic and supportive work environment.
  • The chance to work with a leading hospitality company and be part of a global team.