Hotel Operations Director

2 weeks ago


Canberra, ACT, Australia Grupo Mantra Full time

Mantra Parramatta is seeking a seasoned General Manager to lead our team in delivering exceptional guest experiences and driving business growth.

About the Role:

As our next General Manager, you will be responsible for overseeing all aspects of hotel operations, including food and beverage, rooms division, and revenue management. You will work closely with our team to achieve excellence in guest satisfaction, financial performance, and team development.

Key Responsibilities:

  • Manage all facets of the hotel, including food and beverage, rooms division, and revenue management.
  • Lead and develop a high-performing team to ensure the hotel's profitability and success.
  • Drive changes and improvements in performance and implement strategies in line with business objectives.
  • Create and build strong relationships with key stakeholders, including property owners, guests, and regional shared services.
  • Maintain excellent product and service standards while maximizing revenue and balancing expenses.

What We're Looking For:

We're seeking a General Manager with previous experience in a similar role, preferably in a large-scale hotel. You will have a proven track record of building strong relationships, effectively resolving difficult situations, and implementing solutions that improve service levels and financial results.

Why Join Us:

At Mantra Parramatta, we offer a competitive salary, superannuation, and a yearly bonus. You'll also enjoy free onsite car parking, close proximity to public transport, and opportunities for personal and professional development. Join our team and be part of a supportive network of like-minded professionals.



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