Digital Experience Director

2 months ago

Sydney, New South Wales, Australia Squiz Full time
About the Role

We are seeking a highly skilled Digital Experience Director to join our sales team. As a trusted digital advisor, you will be responsible for growing and managing a portfolio of enterprise customers, leveraging the Squiz DXP technology stack to identify opportunities and recommend digital solutions.

Key Responsibilities
  • Manage and grow a portfolio of existing clients and new leads
  • Uncover business problems and provide insights and recommendations underpinned by the Squiz DXP technology stack
  • Build credibility and trust to influence buying decisions
  • Provide advice and guidance to customers regarding their website strategy and digital best practice
  • Understand the way your customers' businesses operate and the priorities that influence decision-making at director and executive director levels
  • Create engaging pitch decks, proposals, business cases, and budget estimates to recommend solutions
  • Sell on value and return on investment vs technical functionality alone
  • Identify the resources, activities, and technologies required to implement solutions
  • Direct cross-functional stakeholders to achieve shared outcomes
Requirements
  • 2-5 years of full sales cycle experience for complex B2B solutions
  • Experience managing and growing existing and/or net new logo accounts
  • Proven track record of success selling digital solutions (websites, portals, intranets, apps)
  • Previous consulting or digital advisory-related experience: consulting, design, or digital agency
  • Experience working with government, higher education, telcos, financial services, and utilities industries
  • Ability to surface and challenge objections, providing customers with new insights tailored to their specific scenario
  • Proficient in using Customer Relationship Management (CRM) tools
  • Demonstrate critical and strategic thinking capabilities
  • Excellent written, verbal, and visual communication skills (proficient in creating visually engaging PowerPoint or Google Slides presentations)
  • Strong organizational skills and attention to detail
  • Strong interpersonal skills and ability to collaborate with others
  • Able to challenge a customer's point of view
  • Ability to steer cross-functional teams to achieve shared outcomes
  • Able to work to deadlines and deliver high-quality work in a timely manner
  • Client management experience
  • Intellectual curiosity and solution-oriented approach
  • Passionate about digital solutions
  • Commercial acumen
Nice to Have
  • Workshop design and facilitation with executive to operational stakeholders
  • Qualitative and quantitative research/analysis experience

We are a flexible and diverse team that values work-life balance. If you are passionate about digital solutions and have a strong background in sales and consulting, we encourage you to apply.

Squiz is a global company with a presence in Australia, New Zealand, the United States, the United Kingdom, and Poland. We are committed to delivering exceptional digital experiences to our customers and are looking for talented individuals to join our team.

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