
Care Services Leadership Opportunity
4 days ago
We are seeking an experienced and passionate professional to lead our dynamic team in delivering high-quality care services.
- About the Role:
- A Key Position Within Our Organisation
- This leadership position is responsible for overseeing the home care package program, working closely with senior management to ensure effective delivery of services.
- The successful candidate will be responsible for monitoring client outcomes and service effectiveness, identifying areas for improvement and implementing changes as needed.
- To achieve these goals, the Team Leader must be able to build strong relationships with clients, family members, healthcare providers, and community organisations.
- Additionally, they will be responsible for ensuring compliance with data collection requirements and funding targets.
- Main Responsibilities:
- Lead and coordinate the Home Care Package Program
- Monitor client outcomes and service effectiveness
- Build and maintain relationships with key stakeholders
- Ensure compliance with data collection requirements and funding targets
- Identify and implement service improvements to enhance care quality and competitiveness
- Actively manage compliments, complaints, and feedback, striving for continuous improvement
Skill Requirements:
- Minimum of 3 years' experience in aged care, home care, or a related discipline
- Sound knowledge of the Home Care and/or Aged Care industry, including the Aged Care Quality Code of Conduct, Aged Care Standards, and accreditation processes
- Strong communication skills with the ability to build rapport with internal and external stakeholders
- Experience in budgeting and fund management related to Home Care Packages
- Willingness to travel both intra and interstate
- Availability to participate in after-hours on-call duties
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