
Support Leasing Specialist
2 days ago
As a Support Leasing Specialist, your role is to provide expert first line sales support to DLL's extensive vendor, dealer, broker, and direct channels. This includes assisting the front-line sales team in meeting and achieving new business volume targets by optimizing performance with existing vendor partners and dealers.
You will be responsible for ensuring that all transactions are processed up to settlements in a timely and accurate manner. The role is an important extension of the front-line sales team and reports to the Sales Support Team Leader.
Key Responsibilities- Support the sales process from application to settlement preparation to meet and achieve new business targets.
- The prime source of information and support of sales queries such as quotes, credit applications, credit approvals, letters of offer, documentation, and settlement preparation.
- Provide exceptional customer service to all stakeholders, internal & external, ensuring timely and accurate completion of requests.
- Proactive pipeline management and follow-up.
- Prepare customer contracts and corresponding documents and communicate and liaise with all parties involved including DLL Credit, Risk, Compliance, Legal, Operations, and Asset Management teams as applicable.
- Ability to deliver exceptional customer service.
- Shows Initiative and be energetic & enthusiastic.
- High level of honesty and integrity.
- Be highly motivated to exceed internal and external customer expectations.
- Prior exposure to vendor leasing/finance industry.
- 3 years' experience in sales support within a leasing/finance organization.
- Good level of understanding of documentation, equipment finance products, credit risks and compliance policies.
- Two working days per year volunteering for a local charity.
- Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
- Flexible hours with possibility to work from home.
DLL's wellbeing ambition is to educate, equip, and empower members to build connections, manage their mental, emotional, physical, and financial wellness, and maintain balance between work and other priorities that make up their lives.
We believe in fostering a collaborative and supportive environment where our employees can thrive and grow professionally and personally.
Why Work with Us?- We offer a dynamic and inclusive work environment.
- We prioritize employee well-being and development.
- We encourage collaboration and open communication.
Hiring subject to successful completion of a background check.
DLL is an equal opportunity employer.
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