Global Content Operations Expert

2 weeks ago

Sydney, New South Wales, Australia beBeeContentManager Full time $120,000 - $140,000
Job Description:

As a Web Content Team Manager, you will lead a team of content experts across global websites. With over 90 years of innovation and design expertise, we empower people to master every moment through brilliant kitchen products.


We are more than just a company – we are a global leader that impacts lives worldwide. As part of our team, you will drive change and growth while maintaining the highest standards of quality and efficiency.


The role requires managing capacity, supporting team members with website testing, maintenance, and compliance assurance. You will also develop and update Standard Operating Procedures (SOPs), manage assets via shared network folders and Digital Asset Management (DAM) systems, and execute content rollouts according to the Global Timeframe (GTM) calendar.


You will collaborate with cross-functional teams, including Go-to-Market, Master Data, Technology Services, Data Science, Analytics, Customer Care, and global business teams on day-to-day activities and larger-scale projects.


Key responsibilities include:

  • Decision Making Authority without referral to Manager
  • Weekly capacity planning and documentation
  • Change to time/resource allocation
  • Change to channels of communication
Key Contacts:
  • Global Web Content Author/Senior Content Lead (daily)
  • General Manager of ECM, Connected Platforms and AI (weekly/fortnightly)
  • Group Software Products Officer (weekly/fortnightly)
  • Go-to-Market (marketing, PR, social, analytics, SEO, pricing) (daily)
Key Challenges:
  • Fast-paced environment, short planning windows, shifting priorities
  • Rapidly changing industry and evolving business targets
  • Ongoing digital expansion and system projects requiring continuous learning
Selection Criteria:
  • Minimum 3 years' managerial experience (teams of 4+ people)
  • Tertiary qualifications
  • Experience with Jira/Confluence
  • Experience with CMS (editing, upload, review)
  • Experience with ERPs, CRMs, DAMs, PIM/MDM

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