Content Operations

2 weeks ago

Sydney, New South Wales, Australia Matific Full time

ABOUT MATIFIC

Matific is a leading global EdTech provider, delivering an adaptive online learning platform for primary school mathematics. With our product being utilised by millions of students, teachers, and parents in 100+ countries, we are helping educate the youth and bring equality to education. With over $50M USD invested and a global team of over 200 employees, we are committed to achieving our goals. We have received numerous awards, including CODiEs, Academics' Choice, and Edtech Digest.

THE ROLE

We are seeking a highly motivated Content Operations & Project Manager to oversee the lifecycle of our educational content. This role is crucial to our mission of delivering world-class learning experiences by ensuring the seamless release, maintenance, and localisation of all content episodes.

As the key link between our content development, quality assurance, and localisation teams, you will manage processes, align priorities, and ensure that every piece of content meets the highest quality standards. The ideal candidate is a skilled project manager and a confident leader who excels at building strong cross-functional relationships and driving operational excellence.

KEY RESPONSIBILITIES

  • Manage the content lifecycle from release through maintenance.
  • Optimize processes and tools to improve efficiency, scalability, and clarity across teams.
  • Troubleshoot localisation bugs, coordinate technical updates, monitor episode health, and handle content status changes.
  • Lead global localisation workflows, managing translators and reviewers to ensure timely multi-language support for new releases and the addition of new locales.
  • Drive quality assurance processes, coordinating workflows, priorities, and testing to uphold content excellence.
  • Oversee content-to-curriculum mapping, managing the team and all requests to ensure content aligns with educational standards.

REQUIREMENTS

  • Proven experience in process design and optimisation, with success in streamlining workflows, increasing efficiency, and scaling operations.
  • Strong commercial acumen with the ability to prioritise effectively and focus on high-impact outcomes.
  • Exceptional communication and stakeholder management skills, with the ability to bridge technical and non-technical teams.
  • Highly detail-oriented with strong problem-solving skills and the ability to diagnose complex issues and resolve them.
  • A proactive, hands-on approach, comfortable with technical details, investigating logs, and understanding content delivery processes.
  • Proficient in project management platforms (e.g., Jira, Monday.com), with a track record of bringing structure and accountability to multi-team projects.

BENEFITS

  • Work for a purpose-driven company providing quality education to children worldwide.
  • Fast-paced, rapidly growing SaaS environment.
  • Collaborate with ministries of education, global publishers, and partners.
  • Work alongside experienced entrepreneurs.
  • Opportunities to innovate and challenge the status quo.
  • Competitive remuneration package with significant growth potential.
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