Cruise Holiday Sales Consultant

2 weeks ago


Brisbane, Queensland, Australia Flight Centre Travel Group Full time

Embark on a fulfilling career as a Cruise Holiday Sales Consultant with Flight Centre Travel Group

About the Role

This exciting opportunity is part of our team of experienced travel professionals who share a passion for delivering exceptional customer experiences. As a key member of our sales team, you will play a vital role in meeting and exceeding monthly sales targets.

Key Responsibilities
  • Quoting, booking and invoicing cruise bookings and packages to ensure seamless transactions.
  • Maintaining accurate and comprehensive product information to deliver expert advice to customers.
  • Supporting and handling walk-in, email & telephone enquiries efficiently and accurately.
  • Maximising sales opportunities by upselling & cross-selling relevant products and services.
  • Monitoring and actioning all relevant mailboxes daily to stay up-to-date with industry developments.
Requirements
  • Proven experience working in a customer service environment and achieving sales targets.
  • Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry.
  • GDS experience for efficient and accurate operations.
  • Exceptional focus on details, adept problem-solving skills, and ability to thrive under pressure.
  • Ambitious, highly motivated, and proficient in organising tasks efficiently.
Benefits
  • An estimated annual salary range of $60,000 - $80,000 AUD based on experience.
  • Culture: Be part of an inclusive company that offers a dynamic team culture.
  • Our People: FCTG values diversity and promotes equal opportunities for all applicants.
  • Development: Access to individualised learning and development pathways.
  • Exclusive Staff Discounts: Enjoy access to discounts with leading retailers, health and wellness providers, and more.
  • Travel Discounts: Explore the world with exclusive flights, hotels, tours, cruises, and travel insurance deals.
  • Brightness of Future: Unlock career opportunities within our global network of brands and businesses.
  • Corporate Health Discounts: Access exclusive health insurance plans and internal gym facilities.
  • Mental Health: Receive support through our Employee Assistance Program.
  • Social: Participate in regular awards nights, social events, and industry conferences.
  • Giving Back: Contribute to our Corporate Social Responsibility program supporting nominated charities.
  • Sustainability: Join our efforts to positively impact the environment and future of tourism.


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