
Senior Policy Consultant
6 days ago
We are seeking an experienced Senior Policy Consultant to join our team at the Department of Education.
The successful candidate will provide strategic and operational advice on a wide range of legal, policy, and procedural issues within a complex and fast-paced environment. They will also be responsible for ensuring quality systems are in place to manage the department's reputation through complaints, internal reviews, and legislative appeals.
- Provide authoritative strategic and operational advice to Principals, Senior Executives, Managers, and Directors on a wide range of legislative, policy, and procedural issues.
- Manage enquiries and complaints in line with the Department's Customer Complaints Management Policy and procedure.
- Prepare complex reports, submissions, briefs, legislative appeals, and responses to correspondence from a range of sources.
- Develop and support the capability of Principals and regional staff to ensure that schools and the regional office have quality systems for the management of complaints, internal and external communications, community engagement, and interactions with government and non-government organisations.
To be successful in this role, you will need to possess strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work effectively in a team environment.
This is a challenging opportunity for a motivated and experienced professional looking for a new challenge.
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