Digital Communications Specialist

4 weeks ago

Melbourne, Victoria, Australia La Trobe University Full time

About the Role



La Trobe University is seeking a highly skilled and experienced Digital Communications Specialist to join our Student Experience and Employability team.



The successful candidate will be responsible for planning, editing, and publishing high-quality digital content across various channels, including web pages, email communications, and social media. They will work closely with departments across the university to develop and maintain effective digital communications strategies.



We are looking for someone with strong writing and communication skills, experience in web content management systems (CMS), and proficiency in digital production tools and software. The ideal candidate will also have excellent proofreading skills and attention to detail, as well as demonstrated expertise in creating engaging digital content that aligns with brand guidelines.



This is an exciting opportunity for a motivated individual to join our team and contribute to the development of our digital presence.



Key Responsibilities


  • Plan and edit written communications for distribution via web and digital channels
  • Build, test, and publish web content, including web pages and email communications
  • Maintain and review CMS content on a rolling basis
  • Create engaging digital content for social media, web, and digital channels
  • Maintain the University's student-facing chatbot, including macro conflict resolution and ongoing maintenance of source materials


Requirements


  • A degree with subsequent relevant experience or an equivalent combination of relevant knowledge, training, and/or experience
  • Proven experience with web content management systems (CMS), electronic direct mail (EDM) systems, and digital production tools and software
  • Experience in producing content within brand guidelines, including copywriting and communication development and management
  • Demonstrated expertise in creating and editing content for web and digital channels
  • Demonstrated experience managing the activities of self, including setting priorities and monitoring workflows


Benefits




  • 17% employer-contributed superannuation
  • On-site child care facilities
  • Flexible work arrangements
  • Discounts for staff and their family members to study La Trobe courses


Salary



$80,000 - $100,000 per annum, depending on experience.

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