IT Support Specialist

1 month ago

Perth, Western Australia Nous Group Full time

Nous Group is a leading international management consultancy with over 750 people working across Australia, New Zealand, the UK, Ireland, and Canada. We are a values-based organisation that aims to improve people's lives in significant ways.

Our unique, cross-disciplinary teams create innovative solutions that transform businesses, governments, and communities. We strive for a bigger idea of success.

We have been recognised as a Great Place to Work in the UK, Canada, and Australia, reflecting our expanding global influence and success. Nous has been acknowledged as one of LinkedIn's Top Companies for career growth in Australia and has won Best Management Consulting Firm by the Australian Financial Review multiple times.

This role offers direct engagement with users and autonomy in resolving IT support and application issues. You will be responsible for supporting our Perth office, East Coast of Australia, Darwin, and London.

As this position supports the Perth office, you will be required to work on-site five days a week.

You should be:

  • Passionate about IT support and eager to move beyond traditional phone-based roles into a more hands-on environment.
  • Able to take ownership of your domain by taking responsibility for closing tickets and interacting directly with end-users.
  • Technically inclined with experience in IT support and a strong foundation in the Microsoft stack (Active Directory, Entra ID).
  • A team player who thrives in a collaborative environment and values teamwork.
  • Keen to be part of a supportive and innovative team culture where professional development is encouraged.

In terms of practical experience, we require:

  • Experience in a Service Desk or IT Support role, focusing on providing technical support and solving problems.
  • An understanding of application support, including resolving basic issues with systems like CRM, SharePoint, or HRIS.
  • Hands-on experience with hardware management, including setup and troubleshooting of IT equipment (laptops, desktops, peripherals).
  • Knowledge of Active Directory and Entra ID (Azure Active Directory) for user account management.

We offer:

  • A dynamic and hands-on role as the go-to person for IT support and application issues in the Perth office.
  • Opportunities to learn and develop in both Service Desk and Application Support, gaining exposure to various technologies and systems.
  • A supportive team environment and great company culture prioritising employee growth and development.
  • A competitive salary of approximately $80,000 per year and benefits package, plus the chance to work onsite and engage directly with end-users.

Nous Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • IT Support Specialist

    1 month ago

    Perth, Western Australia Zone IT Solutions Full time

    About the Role:We are seeking a skilled IT Support Specialist to join our team at Zone IT Solutions. As a Field Technician, you will be responsible for performing on-site installations, maintenance, and repairs of various hardware and systems to ensure optimal functionality for our customers.Key Responsibilities:Provide technical support for end-user...

  • Autonomous Haulage Systems Operations Specialist

    3 weeks ago

    Perth, Western Australia This Is An It Support Group Full time

    About the RoleWe are seeking a skilled Autonomous Haulage Systems Operations Specialist to join our team at Fortescue's Cloudbreak mine in Western Australia.Key ResponsibilitiesEffectively manage a fleet of trucks to achieve maximum utilization, drive safety, productivity, and costs.

  • Senior Global Remuneration Specialist

    2 weeks ago

    Perth, Western Australia This Is An It Support Group Full time

    About This RoleWe are seeking a Senior Global Remuneration Specialist to join our team at Fortescue. In this role, you will lead and shape our global remuneration strategies, ensuring we attract, retain, and motivate top talent in alignment with our strategic goals.Job DescriptionDevelop and lead international compensation strategies aligned with industry...

  • Communications Specialist

    1 month ago

    Perth, Western Australia HealthcareLink Support Full time

    About the RoleWe are seeking a skilled Speech Pathologist to join our team at HealthcareLink Support. As a Communications Specialist, you will work with clients who have communication and swallowing difficulties to help them achieve optimal independence and quality of life.Key ResponsibilitiesProvide assessment and intervention services to clients with...

  • Software Asset Management Specialist

    2 months ago

    Perth, Western Australia Zone IT Solutions Full time

    Job Title: Software Asset Management SpecialistWe are seeking a highly skilled Software Asset Management Specialist to join our team at Zone IT Solutions. As a key member of our IT team, you will be responsible for overseeing and managing the software inventory, compliance, and optimization.Key Responsibilities:Track software licenses and ensure compliance...

  • IT Support Specialist

    4 weeks ago

    Perth, Western Australia Vero Insurance Full time

    Job OverviewThis is a challenging opportunity for an IT Support Specialist to join our team at Vero Insurance. As part of our IT department, you will be responsible for providing exceptional technical support to our staff and clients.The ideal candidate will have strong communication skills, both written and verbal, and the ability to troubleshoot complex...

  • Clinical Support Specialist

    4 weeks ago

    Perth, Western Australia Programmed Health Professionals Full time

    Job Title: Clinical Support SpecialistAbout the Role:We are seeking a highly motivated and reliable individual to join our team as a Clinical Support Specialist. This role will involve providing support to healthcare professionals in a hospital setting.Key Responsibilities:The successful candidate will be responsible for assisting healthcare professionals...

  • Administrative Support Specialist

    4 weeks ago

    Perth, Western Australia Scotford Fennessy Full time

    Scotford Fennessy is seeking a highly skilled and organized Administrative Support Specialist to join their team in Perth. This is a fantastic opportunity for an individual with excellent communication skills and the ability to multitask effectively.Company Overview:Our client, Scotford Fennessy, is a reputable mining and resource company based in Perth. As...

  • Technical Support Specialist

    4 weeks ago

    Perth, Western Australia Civeo Full time

    Job SummaryWe are seeking an experienced Technical Support Specialist to join our team at Civeo.

  • Technical IT Support Specialist

    4 weeks ago

    Perth, Western Australia Ziksu Full time

    At Ziksu, we are shaping the future of Australian banking with innovative technology. We are seeking a highly motivated and organized Technical IT Support Specialist to join our dynamic team.We offer a competitive salary package including a base salary of $65,000 - $80,000 per year, depending on experience, as well as opportunities for career growth and...

  • Administrative Support Specialist

    1 month ago

    Perth, Western Australia Linkforce Full time

    About the RoleWe are seeking an experienced Administrative Support Specialist to join our Operations team at Linkforce’s CBD head office.

  • Laboratory Support Specialist

    4 weeks ago

    Perth, Western Australia The University of Notre Dame Full time

    Discover a rewarding opportunity to contribute to the development of exceptional doctors at The University of Notre Dame Australia. As a Laboratory Support Specialist, you will play a vital role in providing effective and efficient laboratory support for our Doctor of Medicine program.

  • IT Support Specialist

    1 month ago

    Perth, Western Australia Professional Search Group Full time

    At Professional Search Group, we are seeking a dedicated IT Support Specialist to provide critical IT solutions to clients. The ideal candidate will have strong technical skills in Microsoft 365, Azure AD, and virtual machines, with excellent troubleshooting and problem-solving abilities.Key Responsibilities:Provide advanced technical support to clients via...

  • Renewable Energy Transition Specialist

    16 hours ago

    Perth, Western Australia This Is An It Support Group Full time

    This Is An It Support Group is seeking a skilled Decarbonization Analyst to join our team in Perth and Morocco. As a key member of our Decarb Solutions team, you will work closely with Project Managers across Fortescue Decarb and Fortescue Energy/Fortescue Zero to deliver advisory outcomes for external partners and clients.The ideal candidate will have 3+...

  • Administrative Support Specialist

    1 month ago

    Perth, Western Australia Kinnect Full time

    Company OverviewKinnect is a dynamic and friendly team that values helping people. We are looking for an Administrative Support Specialist to join our Belmont Clinic location.

  • Election Support Specialists

    4 weeks ago

    Perth, Western Australia Programmed Full time

    PERSOLKELLY is a leading recruitment provider in Australia, specializing in professional and technical talent. We are partnering with the Western Australian Electoral Commission to provide a workforce for the upcoming state election.As an Election Support Specialist, you will be working in our Northbridge Processing Centre, assisting with the preparation and...

  • Election Support Specialists

    4 weeks ago

    Perth, Western Australia Programmed Full time

    About the RoleProgrammed is seeking Election Support Specialists to assist with the State Elections in 2025. As an Election Support Specialist, you will play a vital role in ensuring the electoral process runs smoothly.Key Responsibilities* Issuing ballot papers to electors on polling day* Rotating as a ballot box guard and queue controller* Becoming a...

  • Educational Support Specialist

    4 weeks ago

    Perth, Western Australia Department of Education, Western Australia Full time

    About the RoleWe are seeking a dedicated and passionate Educational Support Specialist to join our team at Calista Primary School. As a key member of our staff, you will play a vital role in supporting the delivery of high-quality education programs to our students.Key ResponsibilitiesAssist in the implementation of planned education programs, helping to...

  • Technical Support Specialist

    4 weeks ago

    Perth, Western Australia Pyramid Global Technologies Full time

    About the Job:We are seeking a Technical Support Specialist to join our team at Pyramid Global Technologies.Job SummaryThe Technical Support Specialist will be responsible for providing technical support and guidance to customers on the development and maintenance of applications built on OpenROAD, C++ and other technologies.Key Responsibilities:Provide...

  • Engineering Support Specialist

    3 weeks ago

    Perth, Western Australia McDermott International Full time

    Job Overview:The Engineering Support Specialist works closely with the engineering team to support clearly defined tasks. This role allows for the development of new engineering-related skills and enables individuals to perform basic engineering/administrative activities using existing procedures to solve straightforward problems.About McDermott...