
Mid-Market Relationship Manager
1 week ago
We are seeking an experienced Account Growth Specialist to join our team.
About the RoleThis is a challenging and rewarding role that involves managing and growing mid-market client relationships, driving retention and revenue expansion. As an Account Growth Specialist, you will be responsible for owning the full sales cycle from onboarding to upselling and renewals. You will also be required to keep your pipeline accurate and visible using CRM tools like Salesforce and Hub Spot. In addition, you will deliver tailored solutions through a consultative, data-driven approach. You will identify growth opportunities and structure deals that deliver real value to clients. As a trusted advisor, you will ensure that clients achieve success with our products. You will stay ahead of product updates and industry trends to boost engagement and adoption.
Responsibilities- Manage and grow mid-market client relationships
- Owning the full sales cycle from onboarding to upselling and renewals
- Keep pipeline accurate and visible using CRM tools
- Deliver tailored solutions through a consultative approach
- Identify growth opportunities and structure deals
- Act as a trusted advisor to clients
- You have led high-performing account management or customer success teams in B2B SaaS
- You understand pricing strategy and renewal mechanics
- You've up-sold strategic services before - and you've got the numbers to prove it
- You can hold your own in a room full of senior stakeholders
- You're data-driven, commercially minded, and can cut through the noise
We offer a competitive salary, benefits package and opportunities for professional growth and development. Our team is passionate about what we do, and we're looking for someone who shares our enthusiasm and values.
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