Customer Service Specialist

3 days ago

Box Hill North, Victoria, Australia beBeeVocation Full time $51,000 - $84,000
Customer Service Role

Boost your career in customer service by taking up this rewarding position. As a key member of our Contact Centre team, you will be supporting a Federal Government client.

Key Responsibilities and Qualifications
  • Ensure the integrity and compliance of information and customer data by adhering to established protocols and procedures.
  • Collaborate with a team of Customer Contact Officers, as well as a supportive Team Leader and management team to achieve shared objectives.
What We Offer
  • A comprehensive on-the-job training program at one of our dedicated training centres to equip you with the necessary skills and knowledge.
  • A rewards and recognition program that acknowledges and incentivizes outstanding performance, including awards and retail discounts.
  • Ongoing training tailored to your personal and career development goals, ensuring continuous growth and improvement.
  • Access to our 24/7 Employee Assistance Program, providing immediate mental health and counselling support when needed.
Requirements
  • Full-time paid training for 4 weeks to ensure a thorough understanding of the role and responsibilities.
  • Excellent communication skills and a willingness to learn new skills are essential for success in this position.
  • As an added requirement, all employees must be fully vaccinated against COVID-19 to maintain a safe and healthy work environment.

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