Performance Manager
4 weeks ago
Nexus is the world's leading global media performance organisation that unites GroupM Practices and Solutions into a single unit. Our primary purpose is to deliver unrivalled advantage to our clients, stakeholders, and people.
Role OverviewThe Performance Manager delivers success across all facets of the business. Highly skilled in every aspect of biddable media, you are accountable for managing a developing portfolio of clients. Able to confidently lead a small team of people, you set the highest standard for operational excellence and maintain a market-leading view of best practice biddable media.
Key Responsibilities- Collaborate closely with internal teams to drive business success
- Establish strong relationships with media, data, and technology partners to deliver best-in-class biddable activation and outcomes
- Foster deep trust and understanding with agency client teams to achieve common goals
- Contribute to great teamwork in your immediate team to drive results
People - 30% of your time
- Manage team workflow, delegating tasks effectively and making sure goals are set and met
- Hold constructive and meaningful performance evaluation meetings with reports each month, setting clear KPIs and monitoring achievement
- Assist in the training and development of junior members of the team
Product - 30% of your time
- Ensure all output is of the highest standard, conforming to GroupM's best practices across planning, implementation, optimisation, and reporting
- Oversee the end-to-end biddable process across your team, ensuring QA compliance and use of best practice
- Identify and lead product innovation opportunities for your clients and with your teams
- Lead biddable projects across your client remit, working collaboratively with stakeholders to define and deliver success
Client - 20% of your time
- Support your director in the delivery of strong implementation plans that meet client objectives
- Offer expert perspectives and POVs on recent market trends or developments, ensuring they're shared with stakeholders
- Meet with vendors and partners to drive your client's agenda, creating opportunities for junior team members to get involved
Commercial - 20% of your time
- Ensure your team are delivering on time and accurate commercial tasks, including training & education
- Seek and implement improvements to ways of working that increase efficiency and effectiveness of commercial operations
- Support Director on investment decisions, audits, and forecasting
- Attention to detail: monitoring the quality and accuracy of your own work, and that of others
- Organisation: you track progress and completion of activities to accomplish objectives, working effectively under short deadlines
- Team & collaboration: lead your team to achieve common goals, initiating collaboration with others
- Communication: take the initiative to keep other people informed, and tailor messages to suit others' needs
- Analytical: distinguish between critical and irrelevant information, can deal with complex challenges
- Flexibility: confident in handling changing circumstances and ambiguity, also guiding others
- Proactivity/taking the initiative: achieves ambitious but realistic goals, coaches others on how to focus their energy on achieving results
- Problem solving: autonomously solves complex problems with minimal supervision, and proactively follows up after implementing a solution
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