Hospitality Team Lead
3 weeks ago
As a key member of our team, the Assistant Restaurant Manager will play a crucial role in leading and mentoring our enthusiastic team members to deliver exceptional customer experiences and great burgers.
### Key Responsibilities
- Reporting to the Restaurant Manager, you will lead and support a large team to ensure seamless service delivery.
- Focus on product quality, customer experience, processes, training, safety, and employee experience.
- Help your team meet sales targets and ensure customer satisfaction.
- Coach team members through workshops and online training.
- Maintain and ensure compliance to maintain high standards of food quality and customer satisfaction.
- Assist the Restaurant Manager with managing business financials, including profit & loss, budgets, and KPIs.
### What We Look For
- Previous leadership experience in a fast-paced hospitality environment.
- Proven leadership and coaching ability, setting a great example for your team.
- A customer-first approach, empowering your team to do the same.
- Someone who brings positive vibes to their restaurants, creating a high-energy, high-reward environment.
### Why Grill'd?
- Join a family where being yourself is highly valued.
- We're flexible, supporting you in life outside of work.
- Endless opportunities to grow, gain new skills, and become a leader.
- We care about our community, planet, and teams, challenging the status quo.
- High-energy, high-reward environment, surrounded by positive vibes and an awesome team.
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