Client Services Coordinator

3 days ago

Brisbane, Queensland, Australia beBeeReception Full time $72,000 - $84,000

We are seeking a highly skilled and organized individual to join our team as a Reception Coordinator.

The successful candidate will be responsible for creating an exceptional experience for clients and employees, ensuring seamless coordination of client meetings and events.

Key responsibilities include:

  • Welcome clients to reception and ensure hosts are informed of their guests' arrival
  • Manage client meeting rooms, allocating the appropriate space for each meeting or event via our room booking system
  • Utilize our workflow management tool to coordinate activities on the client floor
  • Maintain data integrity in our system and provide regular reporting as required
  • Work with Client Services Assistants to ensure meeting rooms are set up correctly with necessary resources
  • Coordinate day-to-day operations of the Client Floor, ensuring tasks are completed efficiently
  • Coordinate resource requirements for reception, events, and functions, including managing weekly rosters
  • Supervise after-hours events as needed
  • Collaborate with Events and Executive Assistants to plan and manage functions and events
  • Provide backup support to Client Services Assistants when required
  • Develop strong relationships with team members, partners, and stakeholders across the firm
Requirements

To be successful in this role, you will require:

  • A minimum of 3-5 years' experience in corporate hospitality, restaurant operations, or senior reception roles
  • Experience with room booking systems, AV technology, and other relevant software
  • Events management skills and ability to work independently
  • Strong communication and interpersonal skills
  • Proficiency in Microsoft Office suite, including Excel, Word, PowerPoint, and database programs
  • Ability to adapt to changing priorities and requirements
Benefits

We offer a dynamic and supportive work environment, with opportunities for growth and development. We value diversity, inclusion, and work-life balance.

About Us

We are a leading organization committed to excellence, innovation, and customer satisfaction. Our team is passionate about delivering exceptional service and supporting our clients' success.

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