
Client Service Coordinator
3 days ago
Job Overview:
- This role involves managing client schedules to achieve exceptional service outcomes.
About the Role:
The Client Scheduler will be responsible for coordinating service team schedules, liaising with client care managers and State Managers to ensure quality delivery.
Key Responsibilities:
- Communicate effectively with elderly clients to capture their needs and schedule services.
- Liaise with multiple stakeholders to confirm requirements and updates.
- Coordinate schedules for economic outcomes and efficiency.
- Source contractors for specialty services as needed.
- Monitor daily schedules and provide input on quality delivery.
Requirements:
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent communication skills with a focus on customer satisfaction.
- Strong organizational skills with attention to detail.
What We Offer:
- A dynamic and supportive work environment.
- Career progression opportunities within a multi-state company.
- Access to professional development and training programs.
- A competitive employee benefits package.
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