Customer Service Representative Melbourne, Australia
3 weeks ago
**Customer Service Representative Melbourne, Australia**
Minor Hotels is a leading hospitality company with a diverse portfolio of over 530 properties worldwide.
We are seeking a Customer Service Representative to join our team at Oaks Melbourne on Market Hotel.
The ideal candidate will have previous experience in a hotel front office or reception role and a proven track record of delivering exceptional customer service.
Key responsibilities include:
- Conduct guest arrivals and departures
- Provide personalized, proactive guest service
- Maintain accurate guest accounts and adhere to confidentiality policies
Hourly Rates:
Monday - Friday: $25.80 per hour
Saturday: $32.25 per hour
Sunday: $38.70 per hour
Qualifications:
- Previous hotel front office or reception experience
- Strong computer skills and knowledge
- Professional interpersonal and communication skills
- A high standard of personal presentation
Team Benefits:
- 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
- 20% team member's friend and family discount on accommodation
- Additional paid leave including Birthday and Study leave
- Educational Financial support may be available
- NIB Insurance discounts
- Discount savings and cash back from popular retailers
Minor Hotels is committed to investing in our people's skills and career development. If you have a passion for delivering exceptional customer service and working in a dynamic and supportive team environment, we encourage you to apply for this exciting opportunity.
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