High Impact Community Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeCommunity Full time $67,737 - $85,910

**Job Title:** Customer Service Officer

At our organization, we are seeking a skilled Customer Support Specialist to join our team. This role offers the opportunity to make a real impact in the community.

As a key member of our customer service team, you will be responsible for providing exceptional support services to our clients. You will work closely with colleagues to deliver high-quality results and contribute to a positive and inclusive work environment.

To succeed in this role, you will need:

  • A proven track record in customer service, preferably in a local government or high-volume call centre setting.
  • An adaptable approach to work and the ability to move easily between phone and face-to-face customer service situations.
  • Strong PC skills and the ability to manage multiple tasks effectively.
  • Excellent interpersonal skills, with a knack for written and verbal communication.
  • The ability to work independently and as part of a team in a dynamic environment.

We offer a range of benefits to support your physical and mental wellbeing, including:

  • Commitment to providing opportunities for work-life balance.
  • Hybrid work-from-home and office arrangements available for eligible positions.
  • Long service leave after 5 years, then accrued monthly.
  • 18 weeks paid parental leave (for eligible employees).
  • 3 extra grant days at Christmas to ensure you have time to enjoy the holiday.
  • Annual performance reviews and Award increases.
  • Opportunity to sign up as a fitness passport member.
  • Variety of health & wellbeing initiatives.

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