Pre-Sales Software Solutions Expert

2 weeks ago

Melbourne, Victoria, Australia Canon Full time

About Canon

We are the world's leading imaging organisation, a Fortune 500 Company that inspires people with imaginative ideas to connect, communicate, and achieve more than they thought possible.

At Canon Australia, you'll find a rewarding culture that values you, empowering you to focus on your career progression and turn your goals into reality. You'll be an integral part of the group's success.

About the Role

We have an exciting opportunity for a dynamic and results-driven Pre-Sales Software Consultant to join our team. In this role, you'll support our Canon Business Agents and Business Partners in generating profitable sales revenue from software solutions and professional services. You will leverage your technical expertise to provide training, guidance, and support, enabling our Partner and Agent communities to understand and effectively communicate the business benefits of our solutions portfolio to existing and new customers.

As a key player in the sales process, you will collaborate with Account Managers, Business Development Managers, Partner sales teams, and Canon Business Agents to identify customer needs and recommend appropriate software solutions within new and existing client portfolios.

Key Responsibilities

  • Deliver product demonstrations, technical presentations, and customized solution proposals to potential customers.
  • Attend and present at seminars and other customer-facing events.
  • Work closely with the sales teams to ensure a clear understanding of customer requirements and deliver solutions that meet those needs.
  • Assist in responding to technical RFPs and RFIs.
  • Develop and deliver comprehensive training programs for Partners and Agents, enabling them to understand the company's software solutions and articulate the business benefits of our solutions.
  • Organize regular workshops, webinars, and one-on-one coaching sessions to keep partners up to date with the latest solutions and features.
  • Work closely with the product and technical teams to design tailored solutions that address specific customer challenges.
  • Provide ongoing technical guidance and best practices to ensure Partners and Agents are well-prepared for customer engagements.
  • Provide feedback to product management regarding customer needs, competitive trends, and solution enhancements.
  • Assist in developing customized solution architectures and integration plans based on customer requirements.
  • Recommend and actively participate in marketing activities that will improve opportunity conversion rates.

About You

We are looking for a committed team player who can influence and guide sales agents and partners toward achieving revenue goals. The ideal candidate for this role will have approximately 10 years of experience in a similar role with in-depth knowledge of solution-selling methodologies and the sales process.

You'll have excellent communication skills, a personable approach, and a passion for driving results. Along with this, you are comfortable presenting solutions to C-level executives and larger audiences. Other key attributes include:

  • Successful direct and indirect sales records in business solutions.
  • Strong technical knowledge and business acumen to address clients' objectives.
  • Experience in identifying business requirements through consultation and translating into compelling business cases.
  • Confident in presenting solutions and business cases to C-level clients.
  • Knowledge of office procedures, systems, and business.
  • Ability to convert business solutions into handover scopes of work for implementation teams.
  • Excellent problem-solving, analytical skills, and interpersonal skills.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Understanding of print management software and document management, digitisation, workflow, and eForm solutions.
  • Experience with Business Process Optimisation and Project Management methodologies is a bonus.

What We Offer

  • Flexible working arrangements where suitable.
  • Training and development opportunities to help you bring your goals to life.
  • Performance Recognition in the form of quarterly and annual awards programs for high performers.
  • Bonus Leave, including:
    • Birthday leave, to celebrate, relax, or do something special.
    • Canon Day, an extra day of leave during the Christmas holidays.
    • Kyosei Day, or volunteer leave to take a paid day off to do good in your community.
  • Milestone recognition on your work anniversaries includes carbon credits, merchandise, or retirement fund rewards.
  • Discounted Canon products, offered at a significant saving.
  • An employee referral scheme rewarding you for recommending great candidates.

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered, and we welcome applications from people of all ages, cultures, including Aboriginal and Torres Strait Islander peoples, abilities, religious beliefs, national origin, sexual orientation, and gender identities.

All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.

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