Medical Office Coordinator

2 weeks ago


Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full time
Job Title: Medical Receptionist

We are seeking a highly skilled and experienced Medical Receptionist to join our team at Friendly Society Private Hospital. As a Medical Receptionist, you will play a vital role in providing exceptional administrative support to our internal and external clients.

Key Responsibilities:
  • Process patient billing information, hospital accounts, DVA, and Medicare claims with accuracy and efficiency.
  • Process patient admissions to our hospital, ensuring seamless and timely care.
  • Recognize and escalate patient medical needs to nursing staff, prioritizing patient safety and well-being.
  • Upload patient data into hospital software systems, maintaining up-to-date information and ensuring data integrity.
  • Perform general restocking of stationery and imprest supplies within the unit, maintaining a well-organized and efficient work environment.
  • Work rotating shifts, including weekends, public holidays, and evenings, as per rosters.
  • Part-time and casual positions are available, offering flexibility and work-life balance.
Requirements:
  1. Previous experience working in a similar role within a healthcare or medical setting is highly desirable.
  2. Demonstrated computer literacy, including Microsoft Office suite and MedTech, is essential.
  3. Proven ability to work unsupervised and in a team environment, achieving work to a high standard and demonstrating attention to detail.
  4. Proven ability to provide high-level administration and customer service support, ensuring exceptional patient experience.
  5. Flexibility to work a variety of shifts, including weekends, public holidays, and evenings.
  6. Certificate III or higher in business administration is highly desirable.
What We Offer:
  • Attractive salary packaging options, including up to $15,900 annually towards household expenses and an additional $2,650 annually towards meals and entertainment expenses.
  • Access to Fitness Passport, promoting a healthy work-life balance.
  • Discounts at our Pharmacy, excluding prescription medication.
  • Bulk billing opportunities at I-Med and Sullivan Nicolaides located within our Hospital.
  • Monthly staff BBQ, Employee of the Month Awards, and an Annual awards evening to recognize outstanding employees and their contributions.
  • Morning and afternoon tea provided daily, fostering a positive and supportive work environment.
  • Temporary and short-term accommodation options may be available to assist with relocation.
  • Relocation assistance may be available through Smartsalary.
  • An active social club, providing opportunities to build connections and establish yourself in the community.

We are committed to providing a safe and healthy work environment, and as such, it is a mandatory condition of employment that some roles within our hospital require vaccination against certain vaccine-preventable diseases. Mandatory vaccination requirements for this role will be discussed further with applicants throughout the application process.



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