
Bar Operations Manager
7 days ago
We are seeking a seasoned professional to oversee the day-to-day operations of our bar. The ideal candidate will have experience in managing teams and ensuring exceptional customer service.
About the Role:
The successful candidate will be responsible for supervising, training, and developing junior staff members to ensure consistency of product and guest experience.
Key Responsibilities:
- Welcome staff and ensure their start times correspond to the roster and monitor punctuality.
- Assign staff to areas and tills. Co-ordinate breaks ensuring staff levels are adequate.
- Motivate staff through positive reinforcement particularly at stressful times.
- Lead opening and closing procedures. Conducting stock checks to ensure bar is sufficiently stocked with all necessary items for service at open and all are packed away at close.
- Delegate tasks at quiet times, refer to weekly cleaning roster, and maintain floor and all areas behind the bar.
- Co-ordinate bar backs when applicable. Liaise with cellar manager regarding any stock required or if additional bar backs are required behind the bar or on the floor.
- Maintain the highest level of cleanliness in all areas behind the bar and particularly workstations and bar tops.
- Top tills up and change over tips when required & ensure all tabs are settled at the end of trade.
- Drive the execution of excellent guest experience, product and presentation standards across the venue.
Requirements:
- Excellent verbal communication, delegation, and time management skills
- Ability to maintain a calm demeanour in a fast-paced, high-intensity environment
- Always leads by example
- Great knowledge of wine, food, and spirits
- The ability to build rapport with guests and staff
- A positive outlook on change and hospitality in general
- A strong understanding of trends in food and beverage offerings
Benefits:
- Competitive salary with tips
- Be part of a dynamic hospitality group
- Opportunities for career growth and development
- Discounts across all products and services
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