
Quality Assurance Specialist
2 weeks ago
We are seeking an exceptional Quality Assurance Specialist to join our team.
- This is a key role that plays a critical part in ensuring the delivery of high-quality results from our PhotonAssay units.
The successful candidate will be responsible for managing relationships with customers regarding instrument performance and data quality.
- This includes communicating and managing relationships with new and existing in-region customers.
- Contribute to the development and implementation of new quality processes and procedures to improve PhotonAssay data quality globally.
- Manage relationships with direct customers regarding data quality, QAQC procedures, instrument calibration and performance.
- Coordinate liaisons between customers and the Product Performance team.
- Optimize on-site calibrations for new and existing services in collaboration with the Applications team.
- Prepare documentation, technical reports, publications and presentations as required.
- Mentor regional PhysOps team members and other junior staff in-region.
- Develop improved data quality control procedures.
- Identify opportunities for growth in service offerings and sample volumes with Technical Services.
- Oversee long-term QAQC performance of PhotonAssay, comparing against traditional laboratory techniques.
- Manage provisions from pre-deployment meetings with customers through to handover.
- Promote a culture of collaboration, technical excellence and ongoing staff learning and development.
- Act as a data quality expert or technical support specialist as needed.
- Support the development of a strong OH&S culture.
To be successful in this role, you will need:
- Tertiary qualifications in engineering or science, or demonstrated equivalent experience.
- Experience in a laboratory or quality management role.
- Understanding of mining industry QAQC requirements and report protocols under NI43-101, JORC and others.
- Strong knowledge of international compliance and standardisation.
- Excellent written and verbal communication skills, including preparation of technical documentation and manuals.
- Excellent problem-solving, organisational and analytical skills.
- Strong interpersonal and communication abilities; ability to work globally.
- Experience in quality control management in minerals or analytical laboratory environments.
- Proficiency in development of reference materials and metrological traceability, including uncertainty of measurement.
- Highly organised with attention to detail.
- Ability to train and mentor other staff members.
- Willingness to take on a wide variety of tasks, including those both 'above' and 'below' the designated role.
- Inventive and creative problem solving; comfortable with ambiguity and open-ended questions.
You will enjoy:
- A competitive salary package.
- Opportunities for professional development and growth.
- A collaborative and dynamic work environment.
- Flexible working arrangements to support work-life balance.
- The chance to work with cutting-edge technology transforming the mining industry.
We value:
- Safety as a top priority and accountability to protect one another.
- Trust, respect, and empathy to solve problems and grow together.
- Listening, understanding, and care to deliver exceptional experiences.
- Curiosity and progress to continually improve and grow.
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