Patient Service Coordinator

1 week ago

Tamworth, New South Wales, Australia beBeeCustomerService Full time $75,330 - $77,891
Job Overview

This role is responsible for facilitating patient admissions and financial classification across multiple facilities within a health organization. The successful candidate will assess patient eligibility, guide financial elections, and maintain compliance with organizational policies.

The ideal candidate will work collaboratively with clinical and administrative teams to support private and compensable patient processes, manage overseas visitor billing, and provide education to staff on revenue procedures. This position operates on a 7-day rotating roster and aims to enhance both patient experience and financial outcomes.

Main Responsibilities
  • Assess patient eligibility and guide financial elections
  • Maintain compliance with organizational policies
  • Support private and compensable patient processes
  • Manage overseas visitor billing
  • Provide education to staff on revenue procedures
Key Qualifications
  • Exceptional customer service skills
  • Verbal communication and negotiation skills
  • Able to work a 7-day rotating roster with flexibility
  • Accurate word processing skills and competent use of computer programs
  • Ability to work independently and problem solve with limited guidance
  • Strong organizational skills and ability to prioritize competing demands
  • Ability to write clear and accurate documentation
  • Accurate judgment in applying financial classifications and organizational revenue-related policies
Benefits of the Role

This role offers the opportunity to work in a dynamic and fast-paced environment, making a real difference in the lives of patients and their families. As a key member of the team, you will have the chance to develop your skills and expertise, working closely with experienced professionals.

In addition to a competitive salary and benefits package, this role offers a range of opportunities for professional growth and development, including training and education programs, mentorship, and career advancement.

About the Organization

We are a leading healthcare organization dedicated to providing high-quality patient care and services. Our team is passionate about making a positive impact in the community, and we are committed to attracting and retaining talented individuals who share our values.

We offer a supportive and inclusive work environment, where you can thrive and reach your full potential. If you are a motivated and enthusiastic individual looking for a new challenge, we encourage you to apply for this exciting opportunity.

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