Operations Recovery Specialist

1 week ago

Sydney, New South Wales, Australia beBeeAnalytical Full time $90,000 - $120,000

Reinsurance Operations Analyst

We are seeking a dedicated and detail-oriented professional to join our reinsurance operations team. As an Operations Analyst, you will play a critical role in managing the end-to-end reinsurance recovery process, verifying recoveries, issuing billing and fixing discrepancies.

  • Manage the reinsurance recovery process from start to finish, ensuring accuracy and efficiency.
  • Act as the first point of contact for APAC claims recovery queries, supporting internal teams, reinsurers and brokers.
  • Keep process documentation current, including RACIs, workflows and compliance records.
  • Resolve Treaty and Facultative transaction issues in partnership with Underwriting Ops and RI Ops.
  • Support large loss analysis, premium processing reviews and UAT for new systems.
  • Contribute to continuous improvement initiatives to make operations leaner and more robust.

Your Key Skills and Qualifications:

  • Solid understanding of reinsurance (Treaty & FAC) and claims recovery processes.
  • Experience in reinsurance operations, claims processing or a related analytical role.
  • Strong analytical and Excel skills, able to manage complex data with accuracy.
  • Clear and confident communication skills to work across multiple teams.
  • Possession of relevant qualifications or certifications is desirable.

What We Offer:

  • A competitive salary package.
  • A short-term incentive program.
  • Generous parental leave and hospital excess reimbursement.
  • Extra paid leave each year and a paid volunteer day.
  • An Employee Assistance Program for mental, physical and financial well-being.
  • Training, qualifications support and development planning.
  • Opportunities to travel and work with senior leaders across the region.
  • Recognition through programs like Star Awards.

Why This Matters:

  • Every dollar recovered strengthens the business.
  • Every process you improve makes the company faster, more compliant and better to work with.

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